Cash App is a reliable application that helps you to send and receive money safely to others. You can use the app for the easiest process of money transfer. You have to register your account and log in using your credentials for using the app. The payment transfer goes on smoothly using Cash App, but sometimes you may get an issue as Cash App Stuck on Choose a Cashtag. There are several reasons for the problem, and you have to follow up with proper troubleshooting steps to resolve it. Here we will discuss the measures to handle the problem and proceed with the successful payments.

What is a Cashtag?

Cashtag is a unique series of numbers and letters that relates to the individuals and every account that is using the Cash app. It allows your friends and other people to make your payments securely and privately using the cashtag URL code.

Why did Cash App stick on Choose a Cashtag?

Cash App follows an easy and productive way to send, receive and transfer money to others directly using your mobile phone. It offers a productive method for cashless payments. You may face issues in the app due to various reasons, such as:

  • Internet connection issues
  • Server downtime
  • Outdated Cash App
  • Device unsupportable
  • VPN issues
  • App not responding

There can be several other reasons also for the problem. You need to configure the problem and then follow the exact solution for it.

Related: Fix cash app transfer failed

Troubleshoot and Resolve – Cash App Stuck on Choose a Cashtag

You can try to resolve your problem using the steps below to make successful payments. You need to work on these steps one after the other and check for the solution after each step. If you exactly know the cause of the problem, then directly jump to its solution and fix it.

Check your Internet Connection

One of the main reasons for the stuck-on cashtag problem is the low internet connection. You need to work on a high-speed network connection to make or receive payments. You can reconnect to the network to boost the speed. Moreover, you can also reduce the load of the network by disconnection other devices. Also, the users can perform the internet speed test using online tools to know about the level of the network.

Another method that you can use to boost the speed is switching from WIFI connection to mobile data and then making successful payments.

Check the Server Status

Another responsible factor for the Cash App Stuck on Choose a Cashtag is the downtime of the server. You need to check online for the server is working or not. You can also call the executive and ask for the server issues. In case the server is down, you have to wait for it to be running. It helps you to resolve the problem.

Outdated Cash App

You may also face the Cash App Stuck on Choose a Cashtag issue is due to pending updates for the Cash App. You have to go to the App Store or Play Store to update the app successfully. Follow the steps below to update the app:

  1. Firstly, go to the Play Store or App Store.
  2. Then search for the Cash App.
  3. After that, check its status. If it shows as pending, then click on the Update button.
  4. Wait for the update to complete.
  5. Now, restart the device and check for the solution to the problem.

Also check: Fix cash app stuck on pending

Restart the App

You need to Sign out of the Cash App, and then Sign-In again to the app. Please use the correct credentials to login into the Cash App. It may help you to resolve various glitches that occur in your app. Also, check that you are not logged in to any other device using your account. Now, check for the solution of the problem Cash App Stuck on Choose a Cashtag.

Clearing Cache Memory for Cash App

The devices may collect temporary data, which can restrict various activities on which the app is working. You can fix it by clearing the cash memory. It may cause issues in future. Follow the steps below to resolve the problem.

  1. Firstly, go to settings
  2. Then, go to the Apps section.
  3. After that, locate the Cash App.
  4. Click on Data and Storage
  5. Lastly, click on clear cache.

Now, check for the solution of the problem Cash App Stuck on Choose a Cashtag. If you clear the cash app, then you may get the solution as there are no more temporary files.

Restarting the Device

Sometimes, restarting the device can resolve the problem. It will help you to free the system resources and make your app function precisely. If you are facing a stuck on cashtag problem, then restarting may also help you to resolve the problem. Follow the steps below for it:

  1. Firstly, switch OFF the device.
  2. Press the power button and hold it for a few seconds to switch it OFF.
  3. Now, wait for a minute, and again switch ON the device.
  4. Lastly, check for the solution to the problem.

Also check: Fix Paypal something went wrong

Update the Device

The problem Cash App Stuck on Choose a Cashtag can also relate to any software update pending in your device. You can check for the pending updates and perform them for the precise functioning of all the apps on your phone. Follow the steps below to update the device:

  1. Firstly, connect your device to a WIFI connection. S
  2. Go to Settings. Now, go to About Phone.
  3. Click on the option Check for Updates.
  4. If it shows any update, then click on the Update button to perform it.
  5. Wait for the software to install on your device.
  6. Also, the device will restart automatically after the update.
  7. If not, then restart your device.
  8. Finally, check for the solution of the problem Cash App Stuck on Choose a Cashtag.

If you need more help then contact cash app customer service.