Nintendo Customer Service

Nintendo is a Japanese company that develops video games and gaming consoles. Its products are widely used across the world and are highly productive. Also, for all of its products and services, it provides a complete solution to the problems that its users face. There are a lot of ways for Nintendo Customer Service to help and support. You can call the customer agent, text on a live chat, help ticket and send a message to the executive for any help and support services. The agents are present 24 hours a day to provide the solution for all your concerns.

Contact Nintendo Customer Service Executive for Help

Nintendo always prefers customer-oriented services and provides the best possible help to its customers. You can contact the agent via various means such as:

  • Call the executive on 1 800 255 3700
  • Online Help Ticket
  • Send a Text message On the Phone
  • Online Chat

You can contact any of these methods for your support services. The fastest and the most reliable methods for contacting the customer care executive are chatting with the agent or sending a text message. In all these methods, you will get help from an expert professional or technician with full efficiency and integrity of the service.

How Do I Talk To Nintendo?

You can talk to the Nintendo Customer Service agent by calling on its official phone number at ‘1 800 255 3700’. The agent is present from 6:00 AM to 7:00 PM, every day on the call for its customer’s help and support. You can call anytime during office hours to get instant support. When you call the Nintendo phone number, firstly you need to follow a series of short automated steps and then the agent will talk to you and provide the best possible services. Also, to directly navigate to the executive and skip the automated steps, you can press 3. It will make you talk to the agent directly for further discussion.

Nintendo Customer Service 1 800 255 3700
Call Back Available Yes
Call Pick by a real person Yes
Rank 1
Call Center Hours 6:00 AM to 7:00 PM, Monday to Sunday
Best Time to Dial 8:30 AM
Quality of Help 74%
Quality of Communication 68%
Alternate Methods to contact Chat, text message, help ticket

Why Contact Nintendo Customer Service?

A lot of users contact the Nintendo executive or assistants for the services relating to its products. Others may call up for help and guidance regarding the products and services. So, here are the topics for which the users can contact Nintendo:

  • Product Use
  • Account Support
  • Order and Tracking
  • Device Support
  • Repairs

Also, you can contact Nintendo for other queries and support services. The company’s assistants welcome all their customers with open arms and help them to their satisfaction.

Nintendo Voice Chat Support – Nintendo Customer Service

Nintendo provides their customer to contact the agent using the voice chat support services. You need to download the Nintendo application to access voice chat support. Also, you must be an active member of the service and must be using it presently. After that, follow the steps below:

  • Firstly, open the Nintendo application on your device.
  • Login to your account using your credentials.
  • After that, use the Nintendo Switch console and use your account to start the Nintendo software. Check for compatibility.
  • Now, start the game mode. Make sure that this game mode supports the voice chat service.
  • Now, wait for the system to send the prompt on the screen as “start voice chat”.
  • Click on the start button.
  • Finally, this starts your voice chat service at Nintendo.

Contact Nintendo Assistant On Email

The customer can also contact the Nintendo customer executive at its official email address. The email address is You can mention your concern in the email and send it to this address. The assistant will check your mail and respond to you with the solution to your query. But, it may take some time for the executive to respond to the customer. You can expect the response within one to three business days.

Nintendo Customer Service – Create a Nintendo Help Ticket

For the Nintendo help ticket to contact the executive, you can visit online at After that, type the email address next to the scratch code. Take the picture of the result. Check that the picture shows both, the scratch code as well as the email address. After that follow the steps below to proceed:

  • Click on the Choose File option.
  • After that, attach the picture of the email address and the scratch code you have already taken up.
  • Now, fill up the details including name, phone number, system serial number, and email address.
  • Then, write the details of the problem you are facing or the support you want from the Nintendo team.
  • Finally, click on the ‘Submit Help Ticket’ number.

After submitting the ticket, check for the success message and wait for the response. You will get an immediate response to your query. It is a reliable and fast method to contact the support team.

How Long Does It Take For Nintendo support to respond?

Considering the maximum time limit, the Nintendo will respond within 45 days of receiving the request from the customer. In most cases, the company’s executive will respond to the customer within a few days.

Chat Online With Nintendo Customer Service Agent

The users can also chat with the agent online at their official timings. The chat box is open on all the days from 8:00 AM to 6:00 PM. You can get the immediate response on the chat box and ask the agent to solve your concern. You need to connect with the internet for assessing the chat service. The customer can expect the reliable and quick results from the chat support team members.

Important Contact Details of Nintendo Customer Service
Phone Number 1-800-255-3700
Department Customer Service Department
Working Hours of Call Centers Mon-Sun 6 am -7 pm PST
Is Call back Available Yes
Is real Human Support Available? Yes
Navigate phone maze Press 3 Press 3
Best Time to Call 8:15 AM
Alternative Methods to Contact Phone, Online help, Live Chat, Text
Communication Quality 59 %
Help Quality 64 %

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