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SouthState Bank Customer Service

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Working Hours:


Monday - Friday 7:00 am - 8:00 pm ET, Saturday 8:00 am - 5:00 pm
Winter Haven, Florida, United States
Social Media Contact Information

Services You Can Get Help With via SouthState Bank Customer Support

The SouthState Bank Customer Service team offers various services to its customers. Some of the services are mentioned below:

  • Safe Deposit Box
  • Checking Accounts
  • Business Loans
  • Cash Flow Management by Appointment
  • Credit Cards
  • Credit Lines & Loans
  • Small Business & Commercial Banking
  • Car Loans
  • Savings Accounts – Money Markets, CDs, IRAs
  • Home Equity Line of Credit (HELOC)
  • Mortgages by Appointment
  • Investments by Appointment
  • Trust Services by Appointment

How To Contact the SouthState Bank Customer Service Team?

SouthState Bank is an American bank which is based in Winter Heaven, Florida. It is also a subsidiary of Southwest Corporation. This bank helps the customer to achieve their financial goals. SouthState Bank offers different services to its customers such as Deposits, withdrawals, commercial deposits, notary, foreign currency exchange, etc.

Therefore, to provide the best assistance to its users SouthState Bank offers various options by which customers can reach out to the bank. These options are:

  • Via a Phone Call.
  • DM on Social Media.
  • Submit a Form.

Reach Out To SouthState Bank Over a Call

SouthState Bank has dedicated phone numbers for each service they provide to the customers. Therefore, the clients can call the SouthState Bank customer service team on specific numbers within the given working hours to get the right solution.

General Banking (800) 277-21757:00 am – 8:00 pm ET (Monday to Friday)
8:00 am – 5:00 pm. (Saturday)
Phone Banking(800) 763-055524/7 support 
BillPay Support(855) 744-473924/7 support 
Debit Card Activation Line1–800–992–3808 (Domestic Callers)
1-614-564–3074 (International Callers)
24/7 support 
After-Hours Card Support(855) 908-4495 (Lost or Stolen Debit Cards)
(800) 558-3424 (Personal Credit Cards)
(866) 552-8855 (Business Credit Cards)
24/7 support 
SouthState Bank Customer Service Phone Number

Report a Lost or Stolen Debit Card

If your debit card is stolen or left, then you must file a report for the card and order a replacement card. You can call the SouthState Bank customer service team at 1-800-277-2175 to inform them regarding the issue. SouthState Bank offers its services from 7:00 AM – 8:00 PM ET (M- F) and 8:00 AM – 5:00 PM ET (Sat). Also, you can call 1-855-908-4495 for after-hours debit card support.

Activate Your New Debit Card

If you want to activate your SouthState Bank debit card, then follow the given steps:

  • Firstly, call the SouthState Bank at 1–800–992–3808 (Domestic) or 1–800–992–3808 (International).
  • To set your Personal Identification Number, follow the voice prompts.
  • You can also dial the above numbers to reset your PIN to a new number.

Note: SouthState Bank provides 24-hour customer care service to its customers for Activating Your New Debit Card.

Order Checks Via A Phone Call 

SouthState Bank also offers the facility to its clients that they can order their checks through a phone call. Customers can call at (800) 277-2175 to the customer support team. Once they get connected with the South Bank team, ask them to place your check order. And that’s how a customer can place an order for their checks through a call.

Note – SouthState Bank also offers an online method by which customers can order their checks online.

Connect with SouthState Bank For Mortgage & Loans

SouthState Bank offers various mortgage loan options to its clients such as FHA loans, fixed-rate mortgages, adjustable-rate mortgage  VA loans, etc. Customers can either call SouthState local mortgage bankers or fill out online applications. Clients can also use the mortgage application checklist that will help them determine what details are necessary to complete their application.

Send a Direct Message On Social Media Handles

Customers can also send a direct message on the social media platforms of SouthState Bank. The SouthState Bank is present on various social media platforms like Facebook, Instagram,  LinkedIn, and Twitter. The bank representatives will respond to you soon. But while writing your query make sure that you briefly write your concern. This will ensure that you get the right assistance from the bank executive.

Reach Out To SouthState Bank Through A Contact Form

You can reach out to the SouthState Bank customer support team by filling out the ‘Contact Form.’ You can find this contact form on the official website. In the form, you need to fill out your basic details such as name, address, city, state, phone number, etc. On the contact form, you’ll get a separate section where you can write about your issue or concern. Once you fill out all the details submit the form. SouthState Bank’s experienced bankers will revert soon.

Frequently Asked Questions (FAQs)

How do I dispute a charge with SouthState Bank?

If you have any questions or any errors in your billing statement or transactions, then you must call the customer service team of SouthState Bank. You can call at 1 (800) 277-2175

During their working hours. State Bank provides on-call assistance to its customers from Monday to Friday  8:00 a.m. – to 7:00 p.m., and on Saturday 8:00 a.m. – 3:00 p.m.

What is the customer service number for SouthState Bank?

If you have any general inquiries, you can seek assistance from the customer service team of SouthState Bank over a phone call. You can call at 1 (800) 277-2175. This bank assists its clients from Monday to Saturday.

What is the limit on a SouthState Bank debit card?

As per SouthState Bank policy for debit cards, there are no such limits on the transaction of numbers in one day. However, signature and PIN-based transactions have a limit of $2,000 per day.

How do I get in contact with SouthState Bank customer service after-hours for credit cards?

If you have any queries regarding your SouthState Bank credit card then you can call the branch banker at 1–800-558-3424 ( For Personal) and 1–800-558-3424 (For Business). They provide 24/7 assistance to their clients after hours for credit card support.

Can I contact the customer care team of SouthState Bank through social media platforms?

YES, you can contact the customer care team of SouthState Bank through social media platforms. You can push a direct message on Twitter, Facebook, and Instagram to get a solution to your concern. The bank team will resolve your issue as soon as possible.

How can I fill out the contact form for SouthState Bank to get a solution to my issue?

If you want to get connected with SouthState Bank, then you can fill out the contact form. To fill out this form, visit the official website and you’ll get the form easily. Now fill in all your details such as your name, address, phone number, etc. Also, write your reason for filling out the form and, then simply submit it. And that’s how you can fill out the contact form for the bank.

Does SouthState Bank provide 24/7 BillPay Support to its customers?

Yes, SouthState Bank provides BillPay Support 24/7 to its customers. The clients can call the bankers at  (855) 744-4739 to get the solution for any problem regarding BillPay. 

What should I do if my SouthState Bank debit card is lost or stolen?

If your SouthState Bank debit card is either stolen or you lost it somewhere, then you don’t have to worry. You can file a report for your card. To file a report, call (855) 908-4495 to inform them regarding the issue.

What are the working hours of SouthState Bank?

State South Bank provides assistance to its clients from Monday to Saturday. From Monday to Friday, you can call from 7:00 a.m. – to 8:00 p.m. ET, and on Saturday, call from 8:00 a.m. – to 5:00 p.m.

What are the services State South Bank offers to its customers?

SouthState Bank offers multiple services to its clients including Safe Deposit Box, Small Business and Commercial Banking, Savings Accounts – Money Markets, CDs, IRAs, Business Loans, Mortgages by Appointment, Credit Cards, etc.

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