On This Page

Home > Consumer Electronics > Moen Customer Service

Moen Customer Service

Bookmark
ClosePlease login
5/5

Phone:

Website:

Email:

Working Hours:

Address:

24/7
North Olmsted, Ohio, United States
Social Media Contact Information

Call to Connect to Find Solutions to all Problems-Moen Customer Service.

Intending to resolve all your concerns within minutes, Moen Customer Service is ready to serve you with the best services. You can quickly call customer service for their assistance on any problems that you face. Feel free to contact Moen Customer Service and get your kitchen, bathroom fixed in no time. Just call and get the technical experts to help you build a smart home.

People Call Moen Customer Service to report issues-

Moen being a company that serves the customers for their homes with bathroom and kitchen accessories, people usually call Moen Customer Service number to report issues relating to the same. Some people also have other reasons or queries to contact customer service to seek help. Here are some reasons why customers call mostly to report their issues-

  • To report leakage.
  • To ask for warranty claims.
  • For replacement or repair.
  • To book an appointment for new installations.
  • Change in connections or pipelines.

Services that you can avail from Moen Customer Service

Following the requirements of each person, customer service has made itself well-equipped to tackle all kinds of problems. So, you may feel comfortable and contact Moen Customer Service at any moment and avail the best services from the team of experts who values each customer equally. 

  • Installation Booking-

You may book for new installations or change any accessories in your kitchen or bathrooms. Contact Moen Customer Service Phone Number and provide your address and about the matter in detail and make your appointment. The team will send someone to come over and fix your problems in no time.

  • Warranty Claims-

Many people also call to know about the warranty periods of any item. You can quickly learn about warranty details and claim them if they are under warranty period and coverage through a simple step, Call Moen Customer Service Number.

  • Purchase of new accessories-

You may also get in touch and know in detail about what accessories will suit your household better by getting in touch. The customer service will explain to you better about the items before you purchase to avoid later hassle with exchange or refund issues.

  • Refund, Replacement, or Repair-

In case of any problems with the exiting Faucet or Tub from Moen, you may reach Moen Customer Service Number and ask for repair or replacement. And if the product is new and does not fit well in your area, you may also call to ask for a refund.

  • Information-

As a customer, you may have any queries. So, without much thought, pick your phone and dial Moen Customer Service phone number and ask for all the information you need. The customer service will help you with any other issues, such as billing/ payment issues, or accepting any feedback, or any other matter that concerns you.

Common Errors that Customers Cause

Customers cause some common errors and later blame the customer service or the company for it. Therefore, it is best to be aware and seek help before causing these decisions and hampering yourself. Here are some prevalent errors and how to avoid them-

Common ErrorsHow to fix it?
Ordering wrong sizesMost people order things without checking the item’s size; sometimes, it’s tiny, and sometimes it is substantial, they only realize after delivery. So, before ordering, seek the help of an expert or measure the area where the item will fit. And order accordingly.
Ordering wrong fittingsA prevalent issue is with the fittings of Faucets and Taps. Check the area where the faucet or tap will be fitted and order accordingly. If you are unable to understand, seek help from an expert or reach out to Moen Customer Service Phone Number.
Replacement/ RepairmentBefore making any booking for replacement or repair, it is best that you analyze the product carefully and decide accordingly. At times customers order for repair, but the item is so damaged that it requires replacement, and complain about it later on the company. So, make sure before ordering.
Warranty ClaimsYou can only claim for warranty if the item is still under warranty period. The warranty for each product is different. And so are the coverage. So, before claiming a warranty, kindly check the details and warranty documents instead of ending up with an unsatisfied call.

Report your matter with Moen Customer Service

You will face absolutely no problems when it comes to contacting customer service. The customer service attends to multiple customers every day and resolves all the matters as fast as possible for their convenience. And if you are trying to reach out to register any complaints or are concerned about any issue, feel free to Call Moen Customer Service Phone Number. The number will quickly be available on the site. Just call and report your problems to the customer service agent on the call and wait for a response. It is the only way to register a matter with customer service. And if you ever need help, you can also opt to use this method to report your concerns.

Issues that cannot resolve over a call with Customer Service

Well, the best and only way to contact Moen Customer Service is through call. But there are also few limitations that the customer service is bound to follow and cannot act beyond. As a customer, you will have to understand these boundaries and co-operate with customer service. Not always is it possible to resolve all matters over a phone call. Some issues require technical support on the ground; here are some cases-

  • If you require any repair, it can only be possible by visiting your address by a technician in person. It cannot resolve over a phone call. The customer service can appoint a person with a time slot as per your comforts but not solve phone calls.
  • Suppose you need to install any new item or get a delivery. The process can only complete by visiting the address manually by a delivery person or technician. The customer service can help you with all the information and process, but not resolve it.
  • If any item is out of warranty period or coverage, the customer service is in no state to help you fix it under the warranty claims. You might have to pay extra or get help from other professional technicians on your own. The customer service has no limit over this matter.

Also, in any other such cases, where it is mandatory for the involvement of human labor, the matter cannot resolve over a phone call. If you call Moen Customer Service number, they can surely help you through the process but not fix it.

Contact Moen Customer Service by-

The customer service is ready to help you and listen to all your problems. But they do not have many options to contact. However, you will have only one opportunity, which is the best way to communicate with the company in case. You may call Moen Customer Service phone number and speak with an agent who will help you with your concerns. The lines are open for 24 hours and seven days for the comforts of their customers.

You may call without any hesitation and get all the help you need from the customer service team. It is an effective way to reach out, get all answers, or give feedback for any services, item, or other matters. All the customers who have approached this method have always been delighted. You will connect with an agent within 2-3 minutes after calling and speaking about your concerns. The agent will guide you according to your needs and receive the absolute best from your efforts to contact customer service.

Are you not satisfied with the call with Moen Customer Service?

Moen understands that it is possible not to satisfy you with your demand on your first attempt. Though the customer service agents try to understand your needs and act accordingly, there is a possibility that they miss out on something that could lead to an unsuccessful call. Worry not. You can still, however, find a solution that would satisfy you.

  • Before you proceed any further, take some time to analyze the first call and note all the mistakes and drawbacks. It will help you to get better results in the future.
  • Secondly, without any doubt, call Moen Customer Service number once again and speak with another agent about your issues. You will indeed find a suitable solution.
  • Any matter that can resolve a phone call, but you are not getting a standard response; you may repeatedly call until you are satisfied. You may also ask for help from any senior advisor if possible. 
  • And if you are still not satisfied, you may write a postal mail to the head office or visit in person and report your problem. You will surely get a positive response.

Instead of giving up, it is best to try until you fully exhaust all the options. Feel free to Contact Moen Customer Service Number at any time and get help, as the customer service is here only to help you resolve your problems.

Contact Information

Phone Number+1 800-289-6636
Working Hours24×7.
Best time to call9:00 am.
Is real human support available?Yes.
Call back availableNo.
Alternative Methods to contactPhone.
Scroll to Top