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TurboTax Customer Service

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Monday to Friday
Mountain View, California
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Call TurboTax Customer Service representative without waiting.

Most people find phone-based support more helpful than online help or live chat, especially in a complicated situation. But, it’s also a fact that most consumers don’t like long waiting on hold and annoying automated call menus. Therefore, RepInASec offers tips and shares information among consumers like you about the major companies like Turbo Tax. Being a leading online tax preparation and software company, Turbo Tax receives many customer queries every day, automatically increasing the waiting time for every caller.

RepInASec has created detailed content including all information related to TurboTax customer support, so you don’t have to wait on a call. Here, you will get everything that helps you navigate your way to living people, such as the best phone number to call, comparison of contact information, common customer quires, tips to get better results, and more.

Why do consumers call TurboTax Customer Service?

TurboTax is a leading organization that sells online tax preparation, tax preparation software, and other services. Produced by Intuit, the company is mainly famous for its software package that helps users prepare American income tax returns.

TurboTax is the market leader in its service segment, competing with TaxAct and H&R Block Tax Software. Initially developed by Michael A. Chipman of Chipsoft in 1984, TurboTax now has its online tax filing system. Being a well-known online tax preparation and software organization in the countries, it’s common for TurboTax to receive lots of customer queries every day.

These are some of the most common customer questions and services related to queries:

Common Customer Queries

  • Ordering, canceling, or changing services
  • Help to find which tax preparation package is appropriate for an individual, couple, or business.
  • Questions or Issues related to tax return submission status
  • Requests for troubleshooting and technical support
  • Billing issues and inquiries
  • Help with identity theft or hacking issues.
  • Referrals of the right tax professionals who can assist you with tax filing

Services and Products related Customer Queries.

Turbo Tax offers a range of services, products, and tools to prepare American income tax returns easy and straightforward for users. The company has created a wide range of products meeting different users’ requirements, including individuals, couples, self-business, and small to medium organizations.

Mostly customer queries are related to the following products, services, or topics:

Online Software ProductsCD/Download ProductsMobile Tax AppsProducts from IntuitTax ToolsHelp and SupportOther Topics
TurboTax loginAll online tax preparation softwareCompare TurboTax productsFree Edition tax filingSelf-employed taxesPremier investment & rental property taxesMilitary tax filing discountTurboTax Live tax prepHow TurboTax Live WorksTurboTax Live EA and CPA ProductsCompare CD/download productsTurboTax CD/download loginAll CD/download productsTurboTax Advantage ProgramCheck order statusProducts for previous tax yearsTurboTax Business for corps  Official TurboTax mobile appAll TurboTax mobile AppsItsDeductible donation tracker appTaxCaster refund estimate app  TurboTax CanadaMint budget trackerTurboTax: Free Credit ScorePayrollAccounting softwareQuickBooks PaymentsProfessional accounting softwareProfessional tax software  Stimulus Check CalculatorTax calculators & toolsTax bracket calculatorTaxCaster tax calculatorW-4 withholding calculatorCheck e-file status refund trackerItsDeductible donation trackerSelf-employed expense estimator  TurboTax Support TurboTax Advantage support Pay NY estimated taxes File an IRS tax extension Refund status support Getting started with TurboTax After filing your taxes Common tax questions  TurboTax guaranteesTax forms included with TurboTaxTurboTax security and fraud protectionSelf-Employed tax centerTurboTax en españolTax Expert NetworkTax Refund AdvanceTax reform centerCoronavirus and your taxesE-file taxes online  

Recent Reasons why people called TurboTax Customer Service

  • I want to get the refund in advance to get home for Christmas this year.
  • I need to know where my stimulus check is gone, and you filed my taxes.
  • Could you provide me a copy of my tax return?
  • I have not received any stimulus checks payments and tax returns.
  • My refunds are not arrived yet, even after I mailed the company so many times.
  • I got a message on my screen that TurboTax is not compatible with my system; what to do…….
  • Is it possible to get a refund in advance?
  • I lost the tax papers and need a copy of them urgently. Could you please help me?
  • I received a letter saying the fund was sent on the turbo tax card, but I lost it………..

Tips to get the best outcome from TurboTax Customer Service Number

To get a better result from your call to TurboTax Customer Service Number, you can try the following things mentioned below:

Gather all relevant documentation before calling TurboTax Customer Service to save your and representative time. These documents may include tax returns of the previous fiscal year, order confirmation emails, billing statements, W-2s, and other tax forms, and any prior communication proof that happened between TurboTax and yourself regarding your concern.

Make sure to stay near your computer or device if you call customer service for technical support or troubleshooting.

Have a pen and paper to take notes during your call. You can also record the conversation, but later, you need to make notes as well.  Customer support call notes can be beneficial if you need to escalate your case or speak to two or more people.

The best TurboTax Customer Service Phone Number to get a solution

Turbo Tax offers two phone numbers to contact customer service, and the best number to contact is 888-777-3066. The time of wait on holds and phone trees are less in comparison to other numbers. People usually call on this toll-free number to get a solution to common customer queries, including Can’t Access Account or Product, Track My Refund, Missing Refund or Payment, Refund an amount, and Ask For Tax Advice, and other customer support issues. The main call center that provides service through this number is located in California and Texas. The helpline is available Mon-Fri 8 am-5 pm PST, according to consumers.

The next best and last phone number to contact is 800-446-8848 for the Intuit Support department. Besides calling, you can contact TurboTax Customer Service through other options to get assistance or a solution for your issue.

Comparison of Turbo Tax contact information

Turbo Tax offers six ways to contact customer support, including phone support, live chat, and online help. You can compare all six ways to get customer support by looking at the table mentioned below. This table is based on the experience of hundreds of consumers who used TurboTax Customer services in the last few weeks. You can contact customer support or get a solution for your issue through the following mediums- Phone, Web, Chat, Twitter, and Facebook.

Phone Number or Way of Contact Waiting Time
Customer Service- 888-777-306687 Minutes
Intuit Support- 800-446-88482 Minutes
Live Chat for Customer Support38 Minutes
Facebook35 Minutes
Twitter2 Mins
Online HelpWithin 2 Hours

What Kind of Issues can be solved through TurboTax Customer Service Phone Number?

TurboTax representatives have proper skills and training to resolves most customer issues, including providing technical support and troubleshooting, helping customers with selecting which tax return package is best according to their financial situation, giving information about the submitted tax return status, billing and payments issues, and solving or providing workaround things like suspected identity theft or hacked accounts.

What Kind of Issues can’t be solved through TurboTax Customer Service Phone Number?

TurboTax agents are professional individuals who can provide you customer support. They are not legal or tax professionals, so don’t ask for advice on tax matters. They cannot perform a role as a mediator between you and the state tax authorities and IRS. TurboTax has no control over the tax return that has already been submitted to the tax authority. Once the tax is raised, TurboTax is unable to expedite a refund.

Suppose your device or pc is not compatible with TurboTax. In that case, an agent may only provide you a workaround but not a complete solution because the company is not responsible for third-party products. You may need to use a different device with TurboTax products or contact the manufacturer for assistance.

If you are connected with a tax professional through TurboTax, you need to settle an issue with that individual you are having with their advice.

What to do if you are not happy with your call to TurboTax Customer Service Number?

If you feel that your call with TurboTax did not go as you expected, your question was not answered, or your issue was not resolved properly. You can try these options to get the desired solutions:

First, check the notes you took during the original call to find any point of miscommunication. If you don’t have these notes, take some time, and jot down all the essential facts you remember from the call. These notes will help you to keep on track while communicating with other agents.

Contact TurboTax Customer Service again. Politely explain your issues, what type of resolution you want, and your last call’s miscommunication points. Remember that all customer support representatives have different skills and different experiences. So, they are higher chances that the next person may understand your issue better and provide your desired solution.

Try Alternative Methods. If phone-based support doesn’t work out for you, try other methods to get in touch with customer service. One option is to file a request through an online form available on TurboTax’s official website. Another option you can use to contact TurboTax Customer Service is a social media platform where experts can answer your direct messages.

TurboTax Online Forum. Another option to get a solution is to try the online forum of TurboTax. Experienced software users are available on the forum, suggesting using the product and solving any issue that you might have.

Important Details of Turbo Tax Customer Service

Phone Number888-777-3066
DepartmentCustomer Service Department
Working Hours of Call CentersMon-Fri 8 am-5 pm PST
Is Call back AvailableYes
Is real Human Support Available?Yes
Best Time to Call8:30 AM
Alternative Methods to ContactPhone, Chat, Web, Twitter, and Facebook
Twitter – https://twitter.com/turbotax
Fb – https://www.facebook.com/turbotax/
Navigate phone maze to a humanSay “I don’t one” then “Representative” then “Representative”
Communication Quality71%
Help Quality73%
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