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Navient Customer Service

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Wilmington, Delaware, United States
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Contact Navient Customer Service To Get Help For Student Loan | Call Now!

Navient is a US corporation whose operations include servicing and collecting student loans. It is based in Wilmington, Delaware. Millions of people are repaying their student loans successfully with Navient to pursue their dreams. If you have queries or want to enroll yourself for your future degree plans, then you can reach out to Navient customer service. 

Navient is counted in the largest portfolio of education loan insurance. It provides the largest and guaranteed under the Federal Family Education Loan Program and Private Education Loans. It handles education loan management and healthcare and government clients at the federal, state, and local levels. If you need any help, you can reach out to customer support through its easily accessible customer care phone number. You can conveniently resolve your concerns at the Navient customer service helpdesk. From here, you can get to know more about the customer care services and get genuine contact details of Navient customer support.

Common Problems for Which Customers Contact Navient Customer Service

We all know the loan process, procedures, necessities, and other policies can be confusing, especially when you are unsure about its entails. It is advisable to read all the instructions and resolve all your queries before choosing or signing up for any loan. At Navient, you can find many programs and options for loan & consolidation. Commonly, you may face or have queries related to these problems and reach out to customer support for help and support. Here are some of the common issues that are faced by the customers and for which they reach out to Navient customer service:

  • How can I apply for a Federal Student loan through Navient?
  • How do I transfer my loans to Navient?
  • What is the eligibility required for the Private loan option?
  • From where can I create my Navient account?
  • How can I pay my only past due amounts?
  • Why facing technical issues while managing my Navient account?
  • What are the ways to make a payment? Can I mail it?
  • How can I change my payment due date?
  • What are the requirements to make a payment with a debit card?
  • How can I check and get the statement for my recent payment?
  • Where can I set-up for online auto-pay to repay the loan?

Product and Their Services You Can Get At Navient Customer Service

Navient has been providing its services for more than six years, and it has never failed to perform its duties. You can find many options and programs for your dream goals. If you have any queries or are facing any issues related to your chosen program, you can contact customer support. Here are the products and their services you can get at Navient customer service:

ProductsIts Service
Federal Student LoansHow to apply for Federal Student Loans, know more about eligibility for applying for the program, choose the repayment plan, get expert’s advice, Get Direct loan consolidation, request for forbearance.
Private Student LoansHow to apply for Private Student Loans, get to learn more about eligibility for applying for this loan program, choose lender accordingly, know about the repayment plan, get personal expert’s advice, Get Private loan consolidation, chooses interest plan, get loan forgiveness or discharge.
Taxes & InterestGet your taxes reduces, manage your tax & interest, access your form, know your tax number, resolve your queries related to taxes & interests, View your accounts History, calculate to estimate your Interest.
Credit ReportingGet protection and factual portrayal for your credit cards, check your annual credit report, get expert’s advice for your good credit score, contact for your credit disputes, apply for new credit.
Managing Your Accountknow how to manage your account, change or set-up your auto-payment, get a loan payoff amount, apply for an Income-Driven Repayment (IDR) plan, apply for cancellation & loan forgiveness, update your account information, retrieve your account information.

Reasons Why Customers Call Navient Customer Service

Customers can find various loan lenders and bankers in the market. But it is essential to resolve your queries related to the programs, policies, & other things before choosing any type of loan. We know understanding these policies can be confusing. So to resolve these issues, the best option is to reach out to experts. Here are some reasons why customers call Navient customer service:

If you want to apply for a Federal Student loan through Navient, 

then you can get an expert’s advice on how to get it.

If you want to transfer your loans to Navient, you can make an account with Navient online, and for any help, you can reach out to customer support.

For those who want to know more about the eligibility required for the Private loan option, then they can reach out to customer support.

The customers who want to create a Navient account can make online through the official website.

If you want to know how to manage your payrolls and other payment options, you can resolve your queries by calling on the Navient customer service phone number.

You can check your payment and get the statement for your recent payment through your Navient account. In case if you are facing issues, then you can reach out to customer support.

If you want to set-up for online auto-pay to repay the loan, then you can set-up through your online account.

What Issues Can Be Resolved By Calling On Navient Customer Service Phone Number?

The best way to resolve your queries and issues related to loans and programs is by contacting customer support. Various issues can be resolve by calling customer support. You can reach out to customer support for genuine help and support to resolve your concerns for better loan programs. Here are some issues that can be conveniently resolved by calling on Navient Customer Service phone number:

  • Know how to apply for Federal Student Loans
  • Learn about eligibility for applying for the program
  • Request to upgrade repayment plan
  • Reach out for the expert’s advice
  • Know how to get a Direct loan or Private student consolidation
  • Resolve your queries related to a student loan or other programs.
  • Know how to get your taxes reduces.
  • Get protection and factual portrayal for your credit cards. 
  • Report any issues related to managing your account.
  • Apply for an Income-Driven Repayment (IDR) plan
  • You can apply for cancellation & loan forgiveness.

Comparison Of Navient Customer Service Contact Details

The customer should reach out to genuine customer care. In the name of USCIS, many fraud and scams happen to people. To avoid such fraud and scams, customers are advised to contact USCIS customer care through their accurate customer care contact details. Here is the comparison of contact details of USCIS customer service so that you can reach out to customer support quickly and directly:

Phone NumberWait
Calling Customer Service (888-272-5543)3 mins
Customer Service (800-722-1300)6 mins
Email Support< 38 hours
Online Help< 2 hours
International Customer Service9 mins
Facebook Help2 mins

What To Do If Not Happy By Calling on Navient Customer Service Phone Number?

Navien manages so many educational loan management and other programs to help the students. Sometimes the customer may not get services according to the preferences. In such a case, you can try alternative methods to reach out to customer support and resolve your queries.

  • Try Calling Back – You can try calling again in case if you didn’t get services up to the mark. The customer representative at the helpdesk will resolve your issues without any hurdle. It depends on the customer representative training.
  • Email Support – Through your account, you send emails to resolve your queries. You can get a response to your questions from the experts. In the help center, you can determine your queries and report complaints & feedback. It may be time-consuming, but you can get a response as soon as possible.
  • Contact through the Provided Number – Navient provides different numbers to reach out to customer support. You need to reach out to the number provided for the particular service.

Contact Navient Customer Service – Conclusion!

At Navient helpdesk, you can get help related to education management loans, healthcare plans, and other government dependents at the federal, local, and state levels. You can request forbearance, Request Tax Forms, apply for loan forgiveness or cancellation, manage your Payment Arrangement, sign up for your Navient account, set-up your repayments, or resolve your other customer service issues.

Important Contact Details of Navient Customer Service

Phone Number888-272-5543 800-722-1300
DepartmentCustomer Service Department
Working Hours of Call CentersMon-Thu 8am-9pm, Fri 8am-8pm EST  
Is Call back AvailableYes
Is real Human Support Available?Yes
Navigate phone mazePress 0 then #
Best Time to Call8:45 AM
Alternative Methods to ContactPhone, Online help, Email Support, Social Media
Fb – https://www.facebook.com/Navient/
Twitter – https://twitter.com/Navient/
Quality of communication56%
Quality of Help85%
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