Home > Health > FPL customer service

FPL customer service

5/5

Phone:

Website:

Email:

Working Hours:

Address:

24/7
700 Universe Blvd. (CEA/JB) Juno Beach, FL 33408
Social Media Contact Information

Without any haul, Fastest and Easiest- FPL Customer Service

Florida Power & Light is an electricity distributor company that serves about 10 million people and 4.9 million registered consumers. It has been operating since 1925 and is successful to meets the needs of its consumers. Therefore, it is a trustworthy company and serving its consumers with the best services ever since.

You can reach out to FPL customer services for any queries or issues related to any matters. This service is available 24 hours 7 days for the convenience of its consumers. Feel free to reach out and gets solutions to your queries instantly. The Customer service number 800-226-3545 is available; dial and connect for better answers.

Some of the common problems that customers face-

With years of operation, the customer service has noticed some frequent problems or queries that the customer service can quickly solve. Most consumers face elementary procedures or methods, so customer service is here to help you get through it quickly. 

  • How to pay the bill?
  • What is the procedure to call or any damage repair?
  • Transfer of name from one consumer to another consumer. 
  • How can you get a discount? What is the procedure?
  • How to add an account for a new consumer?

Customer Service provides you with the following services-

Customer service is ready to serve you with the best services that a consumer requires. FPL customer service thrives on meeting all the needs of its consumers. With years of experience, customer service is ready to give you solutions to all your problems. Reach out without much thinking and seek help. You will attain a solution that will be in your best interest.

Technical HelpSupportInformation
Most consumers face issue with bills payments or technical matters. The customer service is here to help you find the best solution possible for you or guide you through any process.The customer service will support you through the entire process of any matter. Be it from installation to surrender. You can count on FPL customer service phone number to be a part with you throughout. Feel free to ask for any information of any kind from the Customer Service. The customer service will not disappoint you and be partner throughout your journey.

How to report a complaint with customer service?

FPL does not provide many ways to reach them to file a complaint. There are only two ways to contact FPL Customer service Phone Number. However, both these ways are effective and immediate action is taken to find the best solution for your problem. Feel free to reach out and address your concerns and get answers. 

What are the ways to report your complaint? The ways to register a complaint are effortless and less tedious. So without much thinking, if you face any issue, extend a hand and get help from the FPL customer service.  

  • FPL Customer Service Phone Number-

You can call FPL customer service number- 800-226-3545 at any time at your convenience. It is available at your service 24 hours and seven days. For any complaints or inquiries or information that you require about FPL, you can easily avail by calling at this given number. It is the most effective and the fastest means of communication or to report a complaint. The solutions are available with immediate action and the best possible way in the interest of the consumer.

  • Web-

Also, the second means to reach the FPL customer service is by the web portal. You can log in to the official web portal and reach out to customer service and get the answers to your questions. You will receive a perfect remedy to your concerns. 

Issues that Customer Service Cannot solve-

With many years of experience, FPL customer service is well-versed with most of the issues consumers face. However, some problems require real-human support and cannot resolve over a phone call. Customer service tries its best to serve its consumers with all the possible solutions without any hassle. Therefore, here are some issues that require human support and cannot resolve over the phone-

  • If customers demand a new connection, the electrical staff must visit the address personally and do the fittings manually to provide the connection. This process requires human support and cannot resolve over a call at any cost.
  • Also, if there is any problem with the existing connection, the technical team must play their part in the role and visit in person to resolve the issue. You can report the case over the call, but to resolve the matter, a technician has to go in person and check out and fix the matter. 
  • If any existing consumer wants to surrender or shift their connection from one location to another, you can request the FPL customer service phone number. But still, a person has to visit and go through the necessary procedure manually.
  • Payment of bill in Cash has to be done only to an FPL employee or to the nearest branch of FPL. This process also requires a human connection. However, you can clear your bills with online payment as well.

The FPL customer service number can only guide you or provide you with the best information about the following mentioned, but they indeed require real human support. They cannot resolve only by the customer service by just a phone call.

How to Contact FPL Customer Service?

It is pretty straightforward, easy, and cheap to contact FPL customer service. There are only two ways to contact FPL, and both of them are very successful in meeting the needs of their consumers. All the consumers who have reached out are always satisfied with the services. Here are the ways through which you can connect are-

  • Call FPL Customer Service-

Call FPL customer service number- 800-226-3545 without any haul and get quick answers to your questions. Just dial the number, and your call will be associated directly with the agent. You can explain your matter well and wait for a solution from the agent. The Customer Service agent will help you find the best solutions, and if not, you will also get help on how to proceed further.

  • Through Web-

Another convenient way to contact FPL customer service is via the official website of FPL. This service is available 24 hours and seven days for the convenience of its consumers. Make sure to write in details about our query and mention your contact information so that the customer service can get back to you with the best options of solutions. It a very effective means to seek help for people who are not very verbal or open about their issues. You can drop a message and resolve the issue without any hassle. But you have to give some time to resolve the issue.

If not satisfied with the Customer Service Support-

FPL customer service tries its best to satisfy its consumers with all the best possible ways and services. All the consumers, who have lodged complaints with FPL, receive a satisfactory response. However, if any support you receive is not adequate, you can seek better options for help. Only if you look for more opportunities will you satisfy your needs or demands. And to do so, you can proceed further following these steps-

  • Before calling customer service, understand and know clearly, what problems you are facing and what kind of solution you are looking for. It will help you explain your concern well to the agent and help you get a faster solution.
  • After you complete your call and realize that you are not satisfied enough yet, you can always call back and re-register your complaint and state your previous need. It will help the agent not to repeat the same solution and seek other options as solutions.
  • But. By the end of the second call, if you still feel that your demands are not clear or the response was not satisfactory, feel free to reach out via the official website. Address your issue and mention your complaint ID. You will receive a good solution as a response that should be in your best interest. 
  • And if you still feel that something is missing after so many efforts. You can walk down to the head office and report your issue. Within no time, your problem will have the best solution attainable.

Feel free to seek more and more until and unless the outcome is favorable to you. As consumers, you have the right to ask for the best services, and they will be available for you. Any possible or attainable solution will always be your option to choose from, so reach out and seek help from the FPL customer service.

Contact Information

Phone Number800-226-3545
Working Hours24 hours and 7 days
Best time to Call8:15 am.
Is real human support available?Yes
Is Call Back Available?Yes.
Alternate ContactPhone, Web.
Scroll to Top