On This Page

Home > Insurance > Dexcom Customer Service

Dexcom Customer Service

ClosePlease login




Working Hours:


Social Media Contact Information

Solutions For All The Troubles With Your Machine: Dexcom Customer Service

With the present scenario, no one is safe. Various diseases, bacteria, viruses, deficiency of proteins, calcium, or any other nutrients can lead to major sickness. And with this risk, it becomes necessary for one to keep track of their glucose levels. And if you ever encounter any malfunctioning or troubles with your monitoring systems, you may effortlessly reach Dexcom Customer Service. They can help you get solutions for all problems and answers to all your queries related to this technology Dexcom. Feel free to reach out in case of any emergency or need.

Why do customers contact Customer Service frequently?

Keep one’s health fit is the real wealth one can ever have. And in that process, if someone faces problems, it is obvious that they become agitated and confused; leading to call Dexcom Customer Service Number seeking help. Well, it is the best thing to do in case of trouble. And some of the common reasons, why customers call customer service are-

  • Reporting Malfunction of sensor.
  • Unable to connect with the sensor.
  • For replacement of the sensor.
  • Having allergic reaction with the adhesive or the sensor placed on the body.
  • Error with the displaying application.

Excellent Services by Dexcom Customer Service 

As much as your health matters to you, your safety and satisfaction matter for the company, which is why it has been designed to meet the needs of all its customers. And if you ever face any problems, the customer service team is well-trained to tackle and resolve the matter as swiftly as possible. Therefore, there is nothing to worry about. You may simply contact Dexcom Customer Service Number and avail these services easily-

Technical HelpSupportInformation
Since Dexcom is entirely a technical service, the customers commonly report having faced various kinds of problems. But you may not worry. The Dexcom Customer Service Number is competent to resolve all technical matters flawlessly within few minutes. So, do not hesitate or panic, just dial and resolve the matter.Apart from any technical problems, if you need any further assistance or guidance, with the software, usage, or anything else, reach out to customer service. They will help you with the best solutions.Collect authentic and updated information only. Dexcom is a transparent company, dedicated to the benefit of the health of its customers. That is why the sole motive is to provide the best service and help in every possible way.

Report any Complaints through Dexcom Customer Service

It is always suggested that all customers should immediately report any problems they are facing. This not only helps you to achieve instant solutions but also avoids any other mishappening. Therefore do not delay. Always report your problems through any of these ways to avail assistance-

  • Call Dexcom Customer Service Phone Number

Usually, most customers simply prefer to call the customer service department. It is also recommended to call in case of emergency matters. If the matter is minor, you may easily resolve them with a guide from the customer service. They may help you troubleshoot the matter. But if the matter is more concerning and requires a procedure to go through, they will be in the right position to judge. Therefore, do not waste time. Just dial to report your issues.

  • Report through Help Pages

You may also take some time to visit the website of Dexcom. It allows you to learn in detail about the program and its working and benefits. Go through them to acquire knowledge. You may also drop your question if you are unable to find answers to your troubles. Most certainly the customer service team will get back with a solution for you.

  • Live Chat

This facility is available for USA customers only. Therefore, if you are from here, make full use of it. Report your matter and get instant solutions. This is an easy way to contact Dexcom Customer Service for help.

Issues that Customer Service is incapable of solving

Mostly, the customer service is capable of solving most issues. They may also troubleshoot minor problems. However, the Dexcom sensor is put in your body and anything related to the body can only be resolved after a careful physical observation by an expert.

Therefore, if you feel uncomfortable with the sensor or face any major ups and downs in the glucose level, make sure to visit the doctor. It will help you to stay fit and healthy. Also, if the sensor is damaged or requires replacement it is best to be done by an expert. Do not take these matters carelessly.

Though the customer service can solve all technical and minor issues, they cannot provide instant physical support.

How to connect with Dexcom Customer Service?

Do not panic. The customer service is available for you to provide full support. You may connect effortlessly through any method. But make sure to choose the correct way to connect as per your needs. They offer various support teams according to various reasons. And you can connect through any of these ways-

  • Call Dexcom Customer Service Phone Number

Dexcom offers various calling lines according to the requirement. For general queries, the lines have specific timing. Kindly take note of them and call accordingly. Calling out of working hours will not help you and only create chaos. So, be particular about the reason you are calling. As soon as you connect, you will be speaking with an agent, who will help you with your concerns.

Further, Dexcom also offers a 24 hours service for technical support. Any time of the day, if you feel your sensor or transmitter is not working, you may call and get help. They will help you get through any technical problems.

Again, for software downloads, training on how to use, tutorials, you will have another phone number. So, call Dexcom Customer Service Number particularly according to your needs. This differentiation is only so, that each customer may avail targeted support according to their matter and also fast resolutions and avoid waiting time.

  • Help Page

Further, the official website is very informative and helpful. Just reach the page and get full information on all matters. You may also find the contact details. Try to find relevant information as per your need. And if you choose to drop a query, you may expect a response within 81 hours. You will get a detailed response on the matter that you seek support for.

  • Connect through Live Chat

Another way to connect is through Live Chat. Only US customers are privileged to use this facility. However, these lines are also open for a certain period of the day only. So contact Dexcom Customer Service and avail of the service for your benefit.

How to proceed after an unsuccessful experience with the customer service response?

It is not easy to provide satisfaction to all customers. The needs of each customer differ according to their demands and problems. Though the agents are well-trained to handle customer queries, each individual has a different sense of understanding. Possibly, the agent who spoke with you was not able to understand the matter. Your unsuccessful experience may depend on various other reasons as well. But you giving up will not lead you to find a solution. You have to make effort to find one.

Before you rush into any decisions, take some time to re-think the previous call. It will help you concentrate and emphasize better on the problem, leading you to more productive responses. Once you are ready you may-

  • Call Dexcom Customer Service Phone Number all over again. Remember that this time you will connect with a different agent. Brief the agent on the reason for your call. Also, inform about your previous call, and mention that you seek other help and nothing similar to the previous one.
  • You have full opportunity to call them repetitively until you find a solution. Ask for any superior if necessary.
  • Then you may also drop a query if the matter is not very serious. The customer service will revert to a solution favorable for you.
  • For US Customers: you may also choose to live chat. It is also a very effective way to get solutions.
  • Further, if the matter gets serious, rush yourself to any nearby hospital or clinic for immediate support.
  • Finally, if you feel none of the ways to connect has helped you in any way, write a postal letter to the head office. Mention all about the problems you have faced. And it will surely lead you to some unexpected results.

Therefore, make your move fast. Reach out for help to Dexcom Customer Service as soon as you realize any problems. Avail of the services that you deserve. 


Phone Number888-738-3646.
Working HoursMonday – Friday 6:00 am- 5:00 pm PST. Saturday 8:00 am- 4:00 pm PST.
Technical Support844-607-8398.
Working Hours24×7.
Dexcom CARE877-339-2664.
Working HoursMonday – Friday 6:00 am- 5:00 pm PST. Saturday 7:00 am- 1:30 pm PST.
Is real human support available?Yes.
Is Call Back Available?Yes. (Only on Request).
Alternate ContactPhone, Web, Live Chat.
Web, Help Pagehttps://www.dexcom.com/contact
Live ChatAvailable for USA Customers only.
Working HoursAll Days- 5:00 am-5:00 pm PST.
Scroll to Top