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United Healthcare Customer Service

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Working Hours:


Monday to Friday
UnitedHealth Group P.O. Box 1459 Minneapolis, MN 55440-1459
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Find a solution to your Problems- United Healthcare Customer Service 

United Healthcare is a renowned Insurance company since 1977. It is one of the largest companies in America to serve 6.2 million people across 130 countries worldwide. It has many plans for its customers, from healthcare plans to employment and retirement plans. This company has successfully served for 44 years with satisfied and happy customers. United Healthcare Customer service has always valued its customers and diligently served to solve all the problems and provide the best services.

For any query or problems relating to any plans or schemes by United Healthcare, you are most welcome to address them through the United Healthcare Customer Service Number- 866-414-1959 or by email or phone.

United Healthcare deals with multiple queries and problems from their customers daily and always resolves them. All issues have a solution. So does your situation also have an answer, and a favourable resolution is an advice within some given time.

Common Problems faced by customers

Some of the common problems faced by customers as per their complaints are-

  • Rescheduling of Premium Payments.
  • Payment of hospital bills or Insurance coverage policy.
  • I need a new card and member Number.
  • What monitor should we observe for diabetic patients?

All problems or queries have a straightforward solution. Call United Healthcare Customer Service Phone Number and ask for your answers. And if you are not satisfied, feel free to contact the United Healthcare Customer Service helpdesk or via email. All your queries will be heard and addressed. Just give some time to file your problem for the agents to go through it and find a solution benefiting your best interests.

Services Provided by the United Healthcare Customer Service

United Healthcare Customer Service is well equipped to serve its customers to their best benefits. You can avail of all the mentioned services provided by a simple call or mail to United Healthcare.


You may call united Healthcare Customer service and ask in detail about all the plans and schemes United Healthcare offers details and have a lengthy conversation until you understand well enough.

  • The process to Buy Plans

After you are aware of the plans and products and ready to buy any project, you can call and ask for guidance. An agent will guide you through every step of the process until the payment is successful and you receive an acknowledgment receipt.

  • Technical Support

If you face any issues with your login or customer ID, Call United Healthcare Customer Service Phone Number for assistance. Until you login, to your account, you will have help.

Also, while using the app or any issues while operating the official websites will guide you by the customer service.

  • Common Errors-

The customers make some common errors due to similarity in names of products or plans that you can easily avoid if paid a little more attention. All products or projects an explained in detail with the same ID or characters; however, since they all belong to United Healthcare, the starting of characters are similar. Most people confuse between Retirement plans and Pension Plans or Health Insurance and Accidental Insurance.

Every insurance has its separate set of terms and conditions and is strictly follow. United Healthcare Customer Service Number is also available to clarify such doubts and avoid common errors.

Ways to file a complaint via customer service

United Healthcare Customer Service solves millions of customers every month and is ready to serve even further to satisfy their customers. United Healthcare is eager to help and guide its members or customers through the process by introducing plans to solving any issues. Therefore, the steps to file a complaint via customer service are very effortless and painless. To make it much more straightforward, here are the direct steps to follow-

  • By United Healthcare Customer Service Phone Number

United Healthcare Customer Service Phone Number is a toll-free number available from Monday- Friday between the working hours from 8:00 am to 8:00 pm. It is the best means to file a complaint by customers—simple, easy, and hassle-free. Just dial the number and speak with the Customer service agent and explain your problem. If possible, an instant solution provides to you, or within few hours of the call, the issue will resolve.

  • By Helpdesk-

On the official website, there is an icon labeled as Helpdesk. Click on the icon, and it will lead you to a webpage of the Helpdesk by United healthcare Customer Service. You may explain in detail your problem. Your issues will solve within few hours. Give some time to be resolved before panicking and rushing into any decision.

  • Via Email-

You may write an email from your registered email id / valid email id specifying your identity by the Id Number. Explain in detail your problem and a preference of solutions. Your query will resolve, or you will receive a response accordingly.

Issues that do not have a solution

United Healthcare Customer Service has been serving its customers for the last four decades. Also, it has been successfully solving all issues or matters as possible for its customers’ best interest. Therefore, without any worry, you may Call United Healthcare Customer Service for your problems or queries. You will indeed receive a suitable solution, and if not, you may again ask for different solutions.

There are no problems that the customer service cannot solve. With the experience of more than 40 years and billions of customers with queries, customer service is ready to face all problems and questions.

However, there could be some situations for which the customer service is not ready with a solution. Still, you may not worry as whatever will be the outcome; it will not be a loss to you. United Healthcare Customer Service will do its best to reach your demands and find an amicable remedy to every problem.

How to Contact United Healthcare Customer Service?

  • It is effortless and easy to reach United Healthcare Customer Service. You may directly call at 866-414-1959 and speak with the customer service directly. It is the best way to contact customer service as voted by the customers.
  • If somehow you are unable to contact at this given number, you may get at the alternative number provided for new users- 844-202-5552.
  • Another means to contact United Healthcare Customer Service is by the Helpdesk. The Helpdesk is available 24 hours 7 days. You may write your problems or queries through the online website helpdesk. It takes an average of 30-40 hours to solve any problem from the time it is file. It is also a very effective means with assured solutions.
  • Also, you can mail United Healthcare Customer Service regarding your issues if you find none of the above solutions helpful.

If you are not satisfied with the Customer Service Support-

  • If you are not happy with the solutions to your problems, as suggested by Customer Service, you may take some time and analysis the entire conversation. Write down all the essential points discussed during the call.
  • You may call again to speak with the Customer Service department and mention all in detail about the previous call for different options for solutions to your problems.
  • However, if you are still not happy, you may contact United Healthcare Customer service via mail or on the Helpdesk to see better solutions. Write in detail about your problems and wait for an answer.
  • Whichever way suits you better, keep seeking solutions until you are delighted. United Healthcare will indeed look forward to helping you through with a suitable remedy to the cause.


  • How to see a specialist?

You can see a specialist by checking on your ID. Only some health plans require specialists and therefore require a referral. Otherwise, all health benefits plans include a minimum benefit limit.

  • How to know if the claim is clear?

You can log in to your account and check in “Manage My Claims.” Or call United Healthcare Customer Service and provide your ID and get your answers.

  • How to Download the United Healthcare App?

It is pretty simple. It is available on both IOS and Android Phones. You can download it from the App Store or Play Store, respectively. If you face any issues during the process, Contact United Healthcare Customer Service for assistance.


United Healthcare Phone Number866-414-1959.
Alternate MethodPhone & Web.
Calling HoursMonday- Friday, 8:00 am-8:00 pm. EST.
Best time to Call8:15 am.
Call-back AvailableYes.
Call Waiting Time30-40 minutes.
United Healthcare Help Desk24×7 available.
United Healthcare Help Desk ( time taken for a solution)35 hours (on average).
United Healthcare Help Desk (busiest time)3:45 pm.
United Healthcare Help Desk Call BackNot Applicable.
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