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Audible Customer Service

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Audible, Inc. One Washington Park, 16th Floor Newark, NJ 07102 USA.
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Get Answers To All Your Questions through Audible Customer Service.

Providing readers with virtual books and making them feel real is very difficult to manage. Customers look for various books and written content. However, all the users are very happy with the services. And handling millions of users does create some issues. That is why it is always recommended to reach Audible Customer Service for any assistance or support. They will handle the matter in the best possible way as per your needs and demands. Do reach out when you need support.

What is Audible?

You may study while you’re on the road with the help of the audiobook and podcast service of Audible. Customers who struggle with reading take a long time to finish any information. With Audible, you can read many books and discover new things that can enhance your personal growth path. There are, of course, more than 200 000 books available to every taste. The wonderful thing about audiobooks is that you can listen to them while walking or driving. Instead of listening to music every day, you may be learning something new.

Problems that customers report frequently

Regular readers tend to look for similar books of various genres. And Audible takes it upon itself to meet the needs of all its customers. But, it is not an easy task to manage the entire system. Therefore many customers call Audible Customer Service Number with various issues to report. Customer service has always accepted all calls and acted upon them accordingly. Still, some of the most frequent reasons that customers call to report are-

  • To Suspend Membership.
  • Unable to make payment.
  • Seeking help with paid books but unable to get them.
  • Login Issues.
  • To return Books.

Audible Customer Service provides these Services

Customer service always makes sure to meet all the demands of its readers. Explicitly handles each account and its requests. But in case you are wondering what service you can avail yourself from the Audible Customer Service Number, here is an answer to that-

Technical HelpSupportInformation
Seek support from the customer service department for all your technical issues. Login issues or unable to find your books, you may contact the Audible Customer Service Number and get help. They will guide you through the processes until you get what you are looking for.Get all the support you want from well-trained agents. Any issues with payment related, subscriptions related, or books related, resolve them easily through the help of the Audible Customer Service Phone number.Avail authentic information only. You may communicate regarding the information on prices or availability of books. Suggestions for other books are also accepted.

Report your Concerns through Audible Customer Service 

Never give up in case you ever face problems. Report them to customer service in any way convenient for you and get solutions. You may report them through-

  • Call Audible Customer Service Phone Number

A very convenient and easy way to file a report is through a phone call. Connect easily with an agent from customer service and explain your matter clearly. The customer service agents will provide you with the support you wish to seek.

  • Live Chat with Customer Service

Most users also prefer to connect through Live Chat. It is also a very easy way to report concerns. You may also reach it through the online portal or through the Audible mobile application. The agents will try to troubleshoot your concerns or provide resolutions as you may seek.

  • Send an Email 

Again, writing an Email to customer service is a very smart move. Customers have an opinion that if you contact Audible Customer Service through Email, you also acquire written proof of communication. It’s quite helpful when matters don’t go as planned or you need evidence of the communication. So, feel free to write to Audible.

  • Online Help Pages 

Go through the help pages for solutions. And if you fail to find solutions relevant for you, you might as well, leave a query through the help desk portal. The customer service will get back to you with resolutions. Make sure to mention your requirements and details.

Some Issues the Customer Service is incapable to resolve over call

Audible is a complete online platform for its users. It is available for any queries, questions, and problems for resolutions online only. You may contact Audible Customer Service Number for any payments, subscription issues, and also if you need help looking for books. They will provide you with the best support possible. But some matters are irrelevant to be raised with the customer service as they are not responsible for them. You may need a different approach for them.

  • Contents of each book are the work of the writer, author, or poet only. Customer service has no say in it. If you have any issues with the content you may take it to the publishers or author directly.
  • If you find any information related to you or your life, and any information unacceptable to you, kindly take the matter to a higher authority as the customer service will not be able to help you with it.
  • If you have read a book, and claim a refund, you will not be awarded it. And customer service will not be able to help you with the matter, despite any arguments.

Hence, some matters are just beyond the control of customer service. You may need other ways to approach the matter. Instead of complaining that you were unhappy about your experience, kindly take steps and find the best way to get resolutions for your issues.

Means to Connect with Audible Customer Service

Avail of all services effortlessly and hassle-free. Audible is already an online platform; it operates all its communications remotely online. Therefore, you have all the means to connect through various online platforms without worry.

  • Call Audible Customer Service Phone Number

This calling line is open 24 hours a day. Day or night, if you ever encounter any issues, just dial the number. You will connect directly with an agent who will help you with the matter. You will have nothing to worry about. Just express your concerns or your matters clearly. The customer service agent will provide you with the best possible solution instantly or provide support on how to proceed further. Mostly customer service is capable to resolve all matters over a phone call as far as it is under their jurisdiction.

  • Contact through Live Chat

Usually, readers/ users are more comfortable chatting directly with agents. They find it convenient to directly start a chat through the Audible application. It is rated as the highest used method by users to contact Audible Customer Service. However, these lines are open only from Monday to Friday from 8:00 am to 5:00 pm EST. So, make full use of it and chat with agents and get resolutions.

  • Contact by Email

You may contact customer service through Email as well. On average, it takes a maximum of 1 hour for the customer service to revert with a response. Therefore, although it is not as quick as calling or chatting, it still provides a high response rate. You can easily send an email and wait for a response with resolutions. They have effective and fast resolutions for customers.

  • Contact through the Help Desk

You can expect to find solutions in the information pages and FAQ page of Audible. And if you do not find anything, simply drop your query. The customer service will respond within 65 hours. This is the most time-consuming method for customer service to respond. Still, you may expect to get effective solutions through this method.

What to do if you are unsatisfied with the services from Customer Service?

It is constant work for customer service to help its users; they make full efforts to meet the needs of all its customers. Customers have also reported satisfying experiences through calling as the customers that choose to call Audible Customer Service Number have always had a positive response. But, that does not mean there have never been bitter experiences. Some customers also face unsatisfying experiences, due to various reasons. But if you ever face any such situation, worry not, there is more that you can do-

  • Before you rush into any decision, take some to rethink the entire conversation and take note of the reasons for failure. It will help you to make your next attempts more fruitful. If necessary, you may also write them down on paper for easy recollection whenever required.
  • Then, you may proceed by calling back the Audible Customer Service Phone Number again. Each time you call, you will connect with different agents, giving you high possibilities for getting other resolutions.
  • If necessary, call continuously, until you get a satisfying response.
  • Also, try to live chat with agents from customer service. It will open up a whole different set of resolutions for you. This will help you get more options to choose from at your convenience.
  • In case, calling and chatting do not help you, you may also take up another approach. Write an email stating all your failed attempts and asking for better solutions. Make your Email detailed with all the information.
  • Meanwhile, you should also try and check for answers on the official site. This will help you get other unexplored solutions that may be helpful for you.
  • Finally, after making several frequent attempts, if you still do not find any resolution, you may write an email or postal mail directly to the head office. It will bring your matter to the forefront and gather more attention from the head office. Hence, bringing you the highest chances of availing the best solutions possible for your given situation.

Therefore, there should never be any giving up, until you are exhausted. And as recommended, the smartest way to find solutions is always through Audible Customer Service first; undoubtedly, the easiest and hassle-free way to score resolutions. 


Phone Number888-283-5051.
Working Hours24×7.
Best Time To Call9:00 am.
Is Real Human Support Available?Yes.
Is Call-Back Available?Yes.
Alternate ContactPhone, Chat, Web, Email.
Email ID[email protected]
Help DeskAvailable on the Official Site.
Live ChatThrough the Official Site only.
Working Hours for Live Chat OptionMonday-Friday 8:00 am-5:00 pm EST.
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