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Comcast Customer Service

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Monday to Saturday
1701 JFK Boulevard Philadelphia, PA 19103
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Comcast Customer Service- Resolve Your Issues Instantly With Reliable Services

Founded in the United States, Comcast is one of the major providers of telecommunication, internet, cable facilities. The services have been sold under the name of Xfinity brand name which is also in the United States. Comcast is known as the biggest provider of cable and home internet facilities in the United States which is not surprising that this company is getting lots of requests for the exclusive phone-based customer facilities at Comcast Customer Service. As the parent company of the international media company NBCUniversal since 2011, Comcast is a producer of feature films and television programs intended for theatrical exhibition and over-the-air and cable television broadcast, respectively.

Comcast is operating and owns the top-notch Xfinity a commercial service provider, residential cable communications subsidiary, an MVNO of Verizon, Xfinity mobile, over-the air national broadcast network channels such as USA NETWORK, NBC, TELEMUNDO, CNBC, and other others. Moreover, it is also having the relevant holdings in digital distribution like the platform which is required in 2006. Since October 2018, it also has become the parent company of mass media pan-European company.

Why Do Customers Must Contact At Comcast Customer Service?

When contacting Comcast/Xfinity, keep in mind that it has separate customer support systems for business and home customers. Ensure that you have the correct phone number at Comcast Customer Service Number for the division you require prior to calling.

There can be a lot of reasons when customers contact at Comcast Customer Service regarding the telephone, Xfinity cable television, and facilities related to Internet. This include,

  • Payments and Billing problems
  • Disconnecting, changing, Starting facility
  • Adding on latest facilities or upgrading facility
  • Questions and technical assistance
  • Scheduling repair calls

There are many ways through which you can get a connecting with the representatives at Comcast Customer Service Number or at their toll-free helpline number,

  • You can always visit the official site of Comcast Customer Service and set up the appointment which will be fixed by the representatives
  • You can always call the representatives at their helpline number
  • Dial their helpline number which is their toll-free number
  • Also, your call will be directed to their voicemail system which will direct call to the most professional customer service department.

Also, you may ask to be aware that the customers who are already connected by Contact Comcast Customer Service may have to input the last four digits of their social security number to move forward in the system. Non-customers can hit “0” to eventually be connected with a live Comcast customer support representative.

Operations And Services At Comcast Customer Service

Email Service AssistanceConnecting with the customers through the email is one of the reliable or authentic ways if the customers want to have their issues related to their services resolved with the right or appropriate time. The customer service departments get back to you as soon as possible.
Helpline Number AssistanceIf you come across issues and want quick assistance then you don’t have to worry as the representatives are available for you to help with all your queries getting resolved at the right time. All your questions will be answered instantly, you can always have the back of the customer service department.
Help Desk Page AssistanceIf you don’t want to be in the line of people who are waiting for their turn to get their issues resolved then you have the assistance at Comcast Customer Service. Comcast helps page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem.
Twitter Customer AssistanceIt is another way for the customers to get in contact with the representatives who are available for the assistance quickly. You can always know about the information related to the detailing, packages and the various departments of it at Comcast Customer Service Phone Number .

What Kind of Issues they Face before calling at Comcast Customer Service?

There can be a lot of issues when customers face before Call Comcast Customer Service

here are the main reasons that customers face,

  • Hello, I’m trying to determine if Comcast can provide internet service at the following…
  • I have not received my e bill from Pioneer Telephone, Lewiston ME for the last two mont…
  • need asked about faster internet or to get a router
  • I’m moving to a new home and I need to start a new cable account for my computer and tv…
  • I have no signal and got a message telling me that the channel map is empty??? What doe…
  • Comcast is a major provider of Internet, cable and telecommunication services in the United States. These services are sold under the Xfinity brand name in the United States. Since Comcast is the largest provider of home Internet and cable services in the United States, it is not surprising that the company gets a lot of requests for phone-based customer service.

How do Consumers Feel About Comcast Phone Customer Service?

Customer service agents can schedule repair appointments and direct customers in returning equipment, however. Many customers have expressed dissatisfaction with Comcast’s customer service. These complaints cite long wait times, unhelpful agents and difficulty in getting representatives to cancel services when requested. It should be noted, however, that others have had positive experiences with Comcast as well. Consumers have sometimes noted that they’ve received inconsistent service from customer service representatives, with representatives making promises that aren’t kept by the company. Keeping a record of calls and discussions, as well as bills and receipts, can be helpful when dealing with Comcast customer service.

A wide and a journalist in 2014, tried to cancel their internet services with the Comcast only. The facility of the customers like “Retention specialist” refused to cancel the facility when the wife of a journalist asked him to do any further task. The journalist was on the phone and spent a lot of the time when trying to get to communicate with the representatives to agree to the facility to cancel and give the opportunity to have the cancellation number.

It was a sad news that the representative was not that supportive and helpful to the customers and it repeatedly avoided the requests of the customers who were trying to get the customer services.

Moreover, the journalist recorded the whole call with them and also uploaded the same to the internet so that others can know about it. The recording of it also went viral and so many people posted about it on their social media platforms. They shared about their negative experiences with the Comcast Customer Service. It must be in the mind that the Comcast media reports of this case seriously and pledged to do a better job with training its customer service team. You can always connect with the customer services by Call Comcast Customer Service.

What Can Be Accomplished with Comcast Phone-Based Customer Service?

A customer can resolve several kinds of problems over a phone call such as,

  • Resetting connections and Testing internet speeds
  • Billing and payment Problems
  • Starting, adding, changing or cancelling Facilities
  • Scheduling installations and repairs

Problems that can’t be handled directly or immediately with Comcast Customer Service include issues with malfunctioning or outdated equipment that needs to be repaired or replaced. When customers discontinue their service, they will need to return or mail their equipment to a Comcast office.  If you come across any kind of issue you can always know about the services you will be getting here, as the representatives are available round the clock.

What If Calling At Comcast Customer Service Doesn’t Go Successful?

When you contact at Comcast Customer Service you usually get the services sometimes you think that you ended up getting something else that you may never expected. If you contact the customer service department you may get what you wanted but if it turns out to be different then there you may come up with some different situation where you may not be easily to get resolved the situation by your phone call or at least not during the first call.

If you find yourself not satisfied with the services at Comcast Customer Service Phone Number, then you can look for the following information that will surely help you,

  • You can contact the representatives through the live chat on their official site. Some of them can usually contact in the better way through the text-based chat. Moreover, chat service helps the customers with the paper trail that can be grateful if you connect with the representatives.
  • If you want to find more ways to connect with the more people then you can look for social media accounts as they are available on several platforms. In some random cases, it might be very easy for the consumers to get to their relevant concerns addressed through their important channels.
  • You must be aware that the Comcast Customer Service is available on twitter, reddit and Facebook like platforms. You can always get connection with the representatives available here. For more information, you can get the information on the official site of Comcast Customer support.
  • Also, for more customer services you can always connect with the representatives by visiting the Xfinity retail store it may be easy to get resolve your problems if you connect with the team properly. You can call the store ahead of anytime to find one of their reps can provide assistance. Try calling back later. Another representative may be able to assist you more efficiently


Call Picked Up by a real personYes
Phone Number to contact800-266-2278
Call back service availabilityYes
Department you are callingCustomer Service
Current Wait30
Best time to dial8:30 am
Call centre HoursMon-sat, 7 am to 9 Pm
Alternate MethodsTwitter, phone, chat, web
Website – https://corporate.comcast.com/
Twitter – https://twitter.com/comcastcares?lang=en
Quality of help54%
Quality of communication55%
Rank (among phone numbers)1
Rank (Overall)1
Customer votes20,164


For any kind of issue related to telecommunication, internet and other kinds of services, you can always connect with the team of customer service department. Here, you can always connect with the different departments which provides you services round the clock. you can always join your hands and know about the services and its operations; you can get the facilities done instantly at Comcast Customer Service. Here, the representatives are available round the clock to give you assistance and always ready to assist you. It is assured that all your queries related to the services can be assisted in the better and reliable way when you put your questions the representatives directly anytime.

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