On This Page

Home > Retail > Costco Customer Service

Costco Customer Service

ClosePlease login




Working Hours:


PO Box 34331. Seattle, WA 98124
Social Media Contact Information

Directly Connect With Costco Customer Service For Targeted Help and Support

Costco is an American Multinational wholesale corporation that provides various services related to online shopping, grocery shopping, optical shopping, pharmacy, membership with Costco, and many other things. It has worldwide headquarter settled in Issaquah, Washington, and the eastern suburb of Seattle. Customers shopping with Costco can avail of 24/7 easy to accessible Costco customer service to resolve the concerns of customers.

Costco operates around 785 warehouses in the US, China, Japan, South Korea, Taiwan, Australia, Spain, Iceland, and France. It is common, that the customer faces issues while buying, placing an order, or making payment, returning, or claiming a refund faces issues and have queries related to them. That’s why you can resolve all your queries by just connecting with the customer support through the Costco customer service phone number or through the web.

Why Do Consumers Contact Costco Customer Service?

Costco is one of the famous wholesale shopping platforms. Every day thousands of users reach out to Costco for sopping. It is common that they face issues related to orders, replacements, refunds, delivery, technical issues, etc. To resolve these, customers prefer to contact customer support of Costco. Here are the common issues that can be easily resolved by contacting Costco customer service:

  • How can I track my order online?
  • How can I cancel my order?
  • Can I avail of Costco Grocery ShopCard?
  • How can someone avail same-day delivery services of Grocery?
  • Is there is any Costco’s return policy?
  • What are the types of membership and how can I avail it?
  • I’m facing issues while making payment, what should I do?
  • Why am I not able to verify my membership online?
  • I have forgotten my password, how can I change it?
  • Why I haven’t received my order yet?

Products and Its Services Offered At Costco Customer Service

Costco provides various services and products including shopping, food courts, credit card, Kirkland Signature bottled water, auto program, photo services, optical service, travel, and many others. If a customer is facing issues or has queries they reach out to the customer support of Costco. At the customer care helpdesk, passengers can get various services related to any of the products offered by Costco. Some of the services that you can get the Costco customer services are:

ProductIts Services
Costco Online OrderKnow how to order, resolve online issues, resolve payment issues, know what are the payment options, track your order, know about your order status, request for return/replace, know about the return/replace policy, report any technical issues faced while shopping
Costco Membership and WarehouseKnow how to avail of membership, know more about membership types, verify membership, Get membership card, make changes in membership, know how many people can get a membership card, know about membership card expiration.
Costco Business Center DeliveryKnow more about Business center delivery, where the business center can deliver, Requirements for business center delivery, how can I cancel my business center, unable to change order, how to make a payment, resolve payment issues, know how to place orders.
Costco PharmacyKnow how to place an order, report any issue related to order, track your order, Know how to buy prescription drugs, how to reach local Costco pharmacies, know about refund/return policy, how to cancel an order, join pharmacy membership.
Costco TravelBook a flight, troubleshoot issues, resolve booking issues, resolve payment issues, report any extra charges, know about hotels, flights, cruise, theme parks packages, ask any general queries related to travel, how to cancel flight bookings, how to cancel a rental car reservation, how to manage bookings, avail of various deals and offers.
Costco Photo Center shop photo booklets, make personalized photo gifts, get home video transfer, passport photo services, online order shopping, track your order, know how to return or cancel, facing issues in uploading photos, get photo greeting cards, manage your account, manage image galleries, know about your order status.
Costco Optical   Buy contact glasses, know about pricing and shipping, know how to order, order contact lenses, know how to return, know about order status, how to cancel an order, report any issues related to the order.

Reasons Why Customer Call Costco Customer Service

There are can be many reasons for which customers prefer to reach out to the services through the calling services. The calling customer support gives moment compelling arrangements and helps the customers. The specialists at the helpdesk are helpful and informative to determine the clients’ issues without any hassle. You can likewise discover different approaches to determine the issues by contacting through the alternate methods. Yet, with calling administrations, you can talk straightforwardly to the operators and find useful solutions and help without wasting your time and money. Here are the reasons why customers prefer to call Costco customer service:

You can know how to make an order and you can also resolve your issues if you are facing online.

In case, you have charged extra for the delivery, or your order is delaying for a long time, then you can also report over the call.

If there are any issues in grocery or any other order, then you can also report it through the calling support.

You can resolve your order issues, payment issues, and membership issues if you are facing while using the Costco membership.

If you are facing issues or want to cancel your order with the business center then you can resolve it by connecting with the Costco customer.

Know how you can buy a prescription medicine or drugs online, and how you can avail of local Costco Pharmacies service.

You can also know whether your insurance is applicable or not?

If you want to book a flight and you are facing issues related to booking, payment, hotel booking, or anything else, then you can resolve it by just connecting with customer support. 

If you want personalized gifts for your loved ones, then you can know how to get it online without any hurdle.

You can report if the optical order received by you is defective or you want to return it. 

What Issues Can Be Resolve By Contacting Costco Customer Service Phone Number?

There are many issues that can be resolved by calling the customer care number. Issues like queries, billing issues, accessing issues, account managing, or many others can be easily and conveniently resolved at the customer care helpdesk. Calling support is one of the best ways to resolve the issues. It provides you a wide range of opportunities to get your issues resolved with the best assistance and guidance. Here are issues that can be easily resolved by calling customer service support:

Issues Related to Shopping Issues Related to Account:Queries Related to Refund/Return:Resolve General Queries
Know how to order Resolve payment issues Know your order status Track your order delivery Unable to place an order want to cancel your order Give a review on the order  Know how to manage account Retrieve or reset password How to access or sign-up Know how to download an invoice know How to logout Account restrictions, hold, and suspensions. How to claim membership through Know about the refund policy How to return online Know how to claim a refund Issues claiming in a refund. Know till when you return the order. Know about refund status.How to get a membership? How to check a scam and prevent fraud? Request for cancellation of an order Report any technical issues  Give reviews on the order or the services.  

What Issues Can’t Be Resolved Through The Costco Customer Service Number?

Costco is a wholesale multinational retail company and offers various services. To resolve the issues Costco renders customer service support for customer assistance. There are some issues that can not be resolved easily over the call and for that customers have to try alternative methods. Here are the issues that can not be solved by calling Costco customer service number:

  • For registration of the membership, customers have to visit the store it along with the required documents. At the store, customers have to create a membership card and have to give a photograph for the card.
  • If you want to return or replace the order for that, you have to visit the store or mail the order to the mailing address. The replacement or return can not be made through the phone call. 
  • If you face any technical issue related to any electronic product you have purchased through Costco, in such a case, you have to contact the manufacturing company in order to resolve the issue. As the technical issues of any electronic device can not be resolve by Costco customer service.


What To Do If You Are Not Satisfied By Calling Costco Customer Service Number?

Costco received thousands of calls daily to resolve issues and concerns of the customers. Sometimes the customers get fully satisfied with the customer support and sometimes they didn’t the services up to the mark. As such, if any customer is left unsatisfied and still have queries related to any services then they can connect with the customer support in different ways. 

  • Try Calling Back – If you are not satisfied with the services of any human customer then you try to connect with another representative. The services, experience, knowledge, and training of a representative can expertise a huge difference. So, you can once more try calling the customer representative and try to resolve your issues without any hassle and conveniently.
  • Live Chat – Costco customer services also provide support through the online live chat. Customers can access this feature through the official website. Through this feautre customers, can write their queries and get instant solutions to your answer.
  • Visit the Nearest Retail store – To get face to face assistance, customers can also visit the store. At the store, you can fix any technical issue with hand to hand services of the expert at the helpdesk. Getting support at the store is easy and convenient. You can get the undivided attention of the experts and get your issues to resolve easily.

Costco Customer Service Phone Number – Conclusion!

Customers are advised to avoid fraud sites and preventing fraud numbers. If customers want accurate and genuine customer support then they should visit the official website for the support. Costco calling support is effective and reliable. The clients can get to the support effectively, can get solutions to their questions, resolve their issues, and numerous different things by contacting client service. The online and calling support is available day in and day out and clients can call the administrators. On the off chance that you have also resolve inquiries or issues, through the online self-support and online assistance help through the official site Costco.

Important Details of Costco Customer Service

Phone Number1-800-955-2292 1-866-861-0450 1-877-849-2730
DepartmentFor Various Services
Working Hours of Call CentersMon-Fri 5am – 8pm Sat-Sun 5am – 7pm
Is Call back AvailableYes
Is real Human Support Available?Yes
Best Time to Call2:30 pm
Navigate phone maze to a humanPress 55. Press 0 for operator
Alternative Methods to ContactLive chat, Phone, Web
Communication Quality52 %
Help Quality89 %
Scroll to Top