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Wells Fargo Customer Service

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San Francisco, California, United States
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Wells Fargo is a leading multinational financial services company. It is among the top five banks in the United States.  It has a customer base of more than 70 million. Thus, for handling a large number of customers, the requirement for a proactive Wells Fargo Customer Service team becomes paramount. 

The bank provides services in consumer banking and lending, corporate investment and banking, small business, commercial banking, and wealth and investment management. Therefore to cater to the needs of all sectors, Wells Fargo offers a wide range of options to its clients to get in touch with the bank. It includes:

  • Call the bank directly
  • DM on social media platforms
  • Writing an e-mail
  • Booking an appointment
  • Posting mail

How Wells Fargo Customer Service Team Can Help You

Wells Fargo offers assistance for every service they provide. Whether a customer has a general inquiry or some specific banking issue, they will get a resolution quickly. It provides help for:

  • Checking and Savings
  • Online Banking
  • Investment
  • Retirement
  • Loans
  • Credit/Debit Cards
  • Home Lending
  • Security and Frauds
  • Loans
  • Banking Services

Best Ways To Contact Wells Fargo Customer Service 

Wells Fargo has dedicated helpline numbers for each service whether it is personalized or commerical. The clients can call the specific phone numbers and get in touch straight away with the executives. 

Connect With Wells Fargo for Personal Service

Customers who have a query regarding general banking can call on the following phone numbers. 

General Banking+1 800 869 3557
Wells Fargo Online+1 800 956 4442
Wells Fargo Premier Checking+1800 742 4932
Wells Fargo Military Service+1800 872 2932
ExpressSend Service+1800 556 0605
Foreign Service+1800 626 9430
Wells Fargo Contact Details

How to Speak with Wells Fargo for Debit/Credit Card?

Every person nowadays owns credit and debit cards. These cards are a better replacement for carrying cash. Credit cards offered by Wells Fargo provide special discounts and deals on many partner purchases. 

You can call the bank for your debit card-related concerns. Whether you want to issue a new card or replace it, you can dial +1 800 869 3557. You can also report lost or stolen cards on the same number. The Wells Fargo customer service team is available 24×7. 

Similarly, if you have any issues with your credit card then here are the dedicated helpline numbers.

  • Account Management: +1 800 642 4720
  • International Collect Calls: +1 925 825 7600
  • Application Status Wells Fargo Visa Credit Cards: +1 800 967 9521
  • Redeem Rewards: +1 877 517 1358

If you want to report any fraud, then you should dial the number on the back of your card. 

Connect With Wells Fargo for Mortgage and Loans

If you are looking for a new loan or want to consult for the existing one, then you can call the following numbers to connect with a Wells Fargo customer service representative.

AssistancePhone NumberCall Timings (Central Time)
Home Mortgage+1 800 357 6675 Monday to Friday: 7 AM – 10 PMSaturday: 8 AM – 2 PM 
Financing +1 877 937 9357Monday to Friday: 7 AM – 8 PMSaturday: 8 AM – 6 PM 
Mortgage Military Custome Service +1 866 936 7272Monday to Friday: 6 AM – 8 PMSaturday: 8 AM – 2 PM 
Home Equity+1 866 820 9199Monday to Friday: 7 AM – 9 PMSaturday: 8 AM – 2 PM 
Auto Loans+1 800 289 8004Monday to Friday: 7 AM – 10 PMSaturday: 7 AM – 5:30 PM 
Personal Loans+1 877 526 6332Monday to Friday: 8 AM – 7 PM
Mortgage/Loan Contact Details

Wells Fargo Investment and Wealth Management Customer Service Phone Number 

If you want to take control of your financial future, then Wells Fargo Investment and Wealth Management is the right choice. You will have many alternatives to invest your money. Moreover, Wells Fargo will provide you with a dedicated advisor and numerous strategies to reach your goal. However, if you face any concerns then you can reach out to the Wells Fargo customer service executives on the following phone numbers. 

  • Wells Fargo Advisors Full Service Brokerage:

Existing Brokerage Customers

Phone Number: +1 866 281 7436, Monday to Friday – 8 AM to 12 AM, Eastern Time.

New Customers

Phone Number: +1 866 243 0931, Monday to Friday – 8:30 AM to 9:30 PM, Eastern Time.

  • WellsTrade Online Brokerage:

Current WellsTrade Account Queries

Phone Number: +1 800 872 3377, Monday to Friday – 8 AM to 12 AM, Eastern Time.

New Customers

Phone Number: +1 877 573 7997, Monday to Friday – 8:30 AM to 9:30 PM, Eastern Time.

Intuitive Investors

  • Old Intuitive Investors Queries:

Phone Number: +1 855 283 5565, Monday to Friday – 8 AM to 12 AM, Eastern Time.

New Investors

Phone Number: +1 855 283 5567, Monday to Friday – 8 AM to 8 PM, Eastern Time.

  • Individual Retirement Account:

Existing IRA Customers

Phone Number: +1 866 281 7436, Monday to Friday – 8 AM to 12 AM, Eastern Time.

New Customers and Rollovers

Phone Number: +1 877 493 4727, Monday to Friday – 8:30 AM to 9:30 PM, Eastern Time.

Wells Fargo Customer Service Phone Number for Small Business

If your small business is in need of funding then Wells Fargo has a special small business division. The bank creates personalized plans for your product. Wells Fargo understands the ins and outs of your business and provides support in every manner to grow your business. So, if you are looking to connect with the Wells Fargo customer service team regarding your business then here is how to contact them. 

  • Existing Business Accounts

Phone: +1 800 225 5935

  • Business Online Banking and Billpay

Phone: +1 800 956 4442

  • Direct Pay 

Phone: +1 888 245 8454

  • Brokerage Account

Phone: +1 866 243 0931

  • Merchant Services Payment Processing

Phone: +1 866 380 9828

  • Foreign Currency Cash Queries

Phone: +1 800 626 9430 

Wells Fargo International Customer Service Number Information

Wells Fargo provides its services in many countries. Thus, customers facing problems beyond the US border can dial and connect with the customer service team of the bank. 

USA citizens can call on the following number:

  • Personal Accounts: +1-800-8693557
  • For business accounts: + 1-800-2255935
  • For online customer service: +1-800-9564442

However, if the customer is calling from except the US, Canada, and Mexico, then they have to enter “00” before the phone number while making a call. Suppose the customer is calling from Germany, then they have to dial:

  • Personal Accounts: 00-800-8693557
  • For business accounts: 00-800-22559356
  • For online customer service: 00-800-9564442

Send Concerns To Wells Fargo via Social Media Channels

Wells Fargo actively responds to all the questions of customers on social media platforms. Wells Fargo regularly provides updates on its policies on Facebook, Instagram, Twitter, and YouTube channels. The customers can send a DM on the handles and wait for the response.

However, customers have to be specific about the details to receive a prompt answer. The customers can chat with the Wells Fargo customer service team over there and get their specific answers.

In comparison to phone calls, reaching out on social media can be slow. Usually, the Wells Fargo social media team will share the phone numbers and e-mail addresses and request the person to connect on the given contacts. 

Book an Appointment with Wells Fargo

The most satisfactory way to resolve any concern with Wells Fargo Bank is to book an appointment. It helps the customers to get one-on-one interaction with Well Fargo executives. Guests can make online appointments by following these simple steps.

  • Begin by visiting the official website. 
  • Scroll down to the bottom of the website and choose the “Make an appointment” option. 
  • Sign into the account or continue as a guest.
  • There are two options Personal or Business. Both options contain a list of services. 
  • Select the service and click on the continue button.
  • After that, enter the date of appointment and city.
  • Here customers can also request Wells Fargo customer service in Spanish. 
  • Hit on the search button.
  • The bank will show the available nearest location and the available slots for appointment.
  • After that, select the location and time of the appointment. 
  • After hitting the next button, enter the contact details.
  • Finally, press the submit button to book your meeting.

You can also check the box at the time of submission to receive text messages regarding the appointment. 

How to Apply for Wells Fargo Vantage Service?

Vantage is an online banking platform of Wells Fargo. It is designed to enhance the digital banking experience of the customer. The clients can apply for Vantage service by filling out a small form. So, in the form, they have to provide the following details.

  • Firstly, the company name.
  • Also, company contact.
  • Provide address.
  • Choose the “Wells Fargo Vantage” in the information section.
  • Also, write a brief description of your query. 

The customer service team will contact the client later with all the details. 

How to Report Fraud to Wells Fargo?

Wells Fargo strives to keep the account secure. It constantly keeps checks on the transactions and informs the customers through text and email for every credit and debit. However, if the customer experiences any form of fraud activity then they should call the Wells Fargo customer service right away. 

  • In case of an unapproved credit card transaction, call +1 800 642 4720.
  • If you get doubtful links and attachments and have opened them mistakenly, call +1 866 867 5568.
  • Moreover, if the customer feels that he has encountered identity theft and has shared some personal details, then they should call +1 800 869 3557.
  • Also, commercial account customers facing fraudulent activities in the US, Canada, and Mexico can call +1 800 289 3557. 

Customers facing any phishing activities can get in touch with Wells Fargo customer service over the email address: [email protected]

Tips For Satisfactory Experience When Contacting Wells Fargo Customer Service

The Wells Fargo is available on all channels of contact. However, bypassing the long queue or getting the right answer for your query can be challenging. Thus, it is necessary to mark out a few things before getting in touch with the Wells Fargo customer service team.

  • If you are connecting with the bank, try to stick with the single way of communication. Don’t try to communicate with the bank through multiple channels at the same time.
  • Also, there are several phone numbers of Wells Fargo. So, dial specific phone numbers to connect with your department of concern. 
  • Keep your bank details and documents handy before connecting with customer service. 
  • You should explain your problem properly to the representative and stay calm and polite throughout the call duration. 
  • However, if there is a nearby Wells Fargo Bank branch, then it is best to visit the bank for the issues.
  • Make sure to book an appointment if you are visiting the bank and also choose the preferred language as Spanish or English to communicate freely.
  • Remember that bank does not ask for a pin/password. So, do not share them with the executives.
  • Also, provide them with correct contact details for easy follow-up. 

Well Fargo Customer Service – Final Verdict

There are many ways of resolving your problem with Wells Fargo. The most common and reliable way to connect with the customer service of Wells Fargo is either over a phone call or through booking an appointment. However, it is up to you to decide. Wells Fargo provides assistance to its customers 24×7. They are really responsive and give a proper share of time to understand the query and resolve it in a quick time.

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