On This Page

Home > Beauty Fitnesses > How to Contact Ulta Customer Service?

How to Contact Ulta Customer Service?

Bookmark
ClosePlease login
5/5

Phone:

Website:

Email:

Working Hours:

Address:

All Days
Bolingbrook, Illinois, United States
Social Media Contact Information

Ulta Beauty is the largest beauty retailer and premium beauty destination in the US. Through its chain of beauty stores, Ulta offers cosmetics, beauty, skincare, fragrance, hair care products, and salon services. Avail solutions for all concerning matters easily with help from Ulta Customer Service. Get in touch whenever you feel the need for support or require any assistance. Customers have reported positive experiences with customer service support. All calls and messages are always welcome. Complete support to achieve satisfying resolutions for all customers is available. Therefore, get in touch and make full use of the available benefits. 

Common issues faced by customers at Ulta Customer Service

Customers call the Ulta Customer Service for various reasons. However, no one ever returns unhappy. The customer service team ensures that they attend to the needs of all customers and fulfill all their demands.

Some of the common reasons for which customers call customer service:

Ulta
  • Payment issues.
  • Technical Problems while placing orders.
  • Make changes to the delivery address.
  • Redeeming gift cards.
  • Help with membership number or account. 

What Services Does Ulta Customer Service Provide?

Customers will have a pleasing experience with customer service. Get in touch and avail all the services available to you. These services are made available only for the convenience of the customers. Therefore, you may call the Ulta Customer Service and enjoy the experience. 

The following services are offered by Ulta Customer Service:

  • You can place and track your orders. They will help you attain the best answers in any of these situations. You can also make changes to your order effortlessly with customer services.
  • If you face any problem while making online payments, you may contact Ulta Customer Service. They will guide you further on the matter. Usually, it should not occur, but due to any reasons if it ever occurs, then you may just reach out. Also, if the payment is complete but does not reflect on your order, call immediately to sort out the issues.
  • Ulta offers gift cards for purchasing certain items or for certain amounts. There are selected items or a particular way to redeem them. If you are unable to do it on your own, just reach out for help at Ulta Customer Service. They will guide you through all the terms and conditions. Again, there are some special benefits for members of Ulta. Contact and get all the support you need with these matters as well.
  • You can resolve all technical issues that you may face. Customer service is capable of troubleshooting all technical problems. Get in touch and instantly resolve the issues with your online account, mobile application, or website.
  • Ulta offers are available from time to time at Ulta. Get accurate and updated information on them. Also, if you need information on stores, services, or products, you may acquire it from customer service.

How to Register Complaints with Ulta Customer Service?

Make sure that you reach customer service at the earliest to report any matter that is concerning you. They will help you find a solution favorable for you. It is always best to reach customer service to file any complaints. It is available on various platforms to help its customers. You may contact Ulta Customer Service through any of these ways to file a complaint:

Through Phone Number

Make a call directly to customer service. They will record your complaint. Usually, it is the most preferred method to file complaints by customers. Not only will you file a complaint but also open other options for solutions. It is a very convenient and effective way to make complaints. This is why, without delay, make a call with the Ulta Customer Service Phone Number instantly at 1-866-983-8582. This line is available 24 hours a day, 7 days a week.

Connect via Live Chat

Another option is the live chat option available at the portal or through the mobile application. Customers are comfortable selecting the matter of concern and starting a chat with the representative. Also, while you are chatting, make sure to explain the matter at length. It will only help you find a fast solution.

Follow the steps to connect with the Live Chat assistant:

  • Visit Live Chat
  • An orange and white color screen will display 
  • Here comes a welcome message from Ulta Beauty’s virtual assistant
  • Select an option from the list or type a message to proceed further
  • Click Enter 

Contact through Email 

Customers also find it convenient to file complaints through the email ID. Just fill up the form at https://www.ulta.com/guestservices/contact-us with all the essential details asked. Make sure that you elaborately explain your matter. It will help the agents to track your matter and find a solution for you. 

Visit Website

Try to look for answers on the Ulta Website as well. If you fail to find helpful answers, you may drop in a request seeking answers to your query. The customer service will surely get back with an attainable solution. It is an effortless way to find apt resolutions. 

Issues Customer Service Calls Can’t Fix

Ulta operates both online and offline. However, customer service operates online to ensure that all customers get what they want. They are capable of handling most queries. All queries related to billings, payment issues, and deliveries are easily solved over a phone call by customer service. However, not all matters are under the power of customer service to resolve. Some matters are beyond the power of customer service.

  • Items once dispatched will take their due time for delivery. If you contact the Ulta Customer Service Phone Number, they will be able to track the order or change the address. But it cannot speed up the process. 
  • If you want a demo or check the items, you may visit the stores. Customer service cannot arrange for a demo or sample testing at your address. However, it can help you locate a nearby store.
  • Also, if there are any reactions to the products, it is best that you stop using them. It is recommended that you check the ingredients of the products before ordering. In such matters, the customer service will be of no help to you.     

Therefore, some matters require more effort from the customer’s end. Customer service will always support and guide you through all the processes.

How to Deal with Unsatisfactory Ulta Customer Service?

Customers report having satisfactory experiences with customer service. But it is normal if you have any opposite experiences. Due to misunderstanding or any other circumstance, customers may not receive a satisfying response. However, if you face any of these responses, do not lose hope. You can still try to find a win-win solution. But before proceeding to any other steps, you should take some time to think of the last calling attempt. It will help you learn better about the drawbacks and help you improve them. Finally, when you are prepared-

  • Call the Ulta Customer Service Number seeking other options. Each time you call, you will connect with different agents. It allows you to achieve more options or better solutions. 
  • You are free to call as long as you feel unsatisfied. The lines are always open to all customers. 
  • Also, start a live chat with the agents of customer service seeking support. They will be able to provide you with more options. 
  • Consider sending an email with details about the matter, asking for help.
  • Meanwhile, try a shot to find relatively similar content on the website, or raise a ticket.
  • In case all of these turns void, directly visit a nearby store. Also, you may want to post your concerns on various social media platforms asking for help. One way or the other, you will find a solution best suited to your situation. 

Therefore, without losing hope just reach out to Ulta Customer Service at any time you need help. Unknowingly you will find some amazing solutions to your problems without any effort. 

Thoughts about Ulta Customer Service

So many people complain about not connecting directly to the live person due to the long queue. Some representatives get positive reviews for their services, whereas some are less professional in providing instantly committed resolutions. In short, it is a mixed experience wherein positive feedback is on the higher side with more than 80% satisfied customers.

Frequently Asked Questions

Does Ulta refund money?

Yes, Ulta provides a full refund or exchange. If you are unhappy with the product you can return them. Your order confirmation will be required to complete the return or exchange. 

How much time does Ulta take for a refund?

Ulta takes usually 5-10 days to process refunds. Multiple parties are indulged in the refund process because of the exchange of information between them.

How do I text Ulta?

Send a text at (630) 410-9968 for help or you can contact customer service at (866) 983-8582.23 to resolve any issues you are facing.

Editor’s Note: Repinasec and Ulta are not connected in any way or manner. Repinasec is a contact Management Website whose main aim is to fill the gap between any company and its customers by providing accurate contact information. Thinking what is our benefit in this? Well nothing as of now, we’re a team of enthusiastic youngsters working as a community to make life easier (though we earn little through Google Adsense which helps us to get going). If you feel we’ve helped you by providing this content, please share it with your friends and family to encourage us.

Scroll to Top