How to Contact Sling TV Customer Service?
Every home is a luxury home when there is a TV with the best connection. It brings the family together. Sling provides its customers with the choosy services that they love and what they want to see on their TV. Since Sling is serving a large audience, consumers come up with a large number of doubts too. Thus, to clear the doubts/concerns of its users, Sling TV provides various ways to connect with the executive. The Sling TV Customer Service team is actively available and responds to queries quickly.
Being such a big company, Slings ensures that providing proper assistance to its customers should be convenient and easy to reach out to resolve their concerns. If you are facing any issues, you can connect with the Sling TV customer service in multiple ways. Buyers can resolve their concerns from Sling TV customer services not only through live chat but also via social media.
Contact Sling TV Customer Service Via Phone Call
The most comfortable way to get the answer to all the questions and concerns is via call and talking to a live person.
The Sling TV Customer Service team offers a phone number to reach out to them for any query. Call the Sling TV Customer Service phone number USA 1 (888) 309 0838. You can dial the number in a second and ask about whatever problem you are tackling.
But ensure that you are calling between working hours. The Sling TV Customer Service hours are between 9:30 AM TO 12:00 AM ET only.
Connect Through Live Chat
If something is interrupting your joy moment, the Sling is there to solve that quickly. You can directly contact the live person on chat and tell them all about your concern. The Sling TV Customer Service live chat option provides virtual chat assistance to answer all your questions. Just simply follow the steps to connect with Sling TV Customer Service via live chat:
- First, go to the official website of Sling.
- Scroll down and there you will find the ‘About’ section.
- Check out the ‘Help Center’ option and click on it.
- Then you will reach the help center page.
- Just scroll down and look for the ‘Contact Us’ option on the right side of the page.
- Click on ‘Contact Us.’
- After that Sling TV help centre page will open on your screen.
- There you will see the first option ‘Chat.’
- Click on the ‘chat with us.’
- A chat box will open.
- Now you can ask your questions and concerns there.
- Also, make sure that you are contacting them between 8 AM-1 AM ET
Contact on Social Media
Although Sling TV will clear all the concerns on chat, if you do not find the solution to your problem you can also message on Social Media. Sling TV is available on different social media platforms. Its dedicated team will contact you back as soon as possible.
- You can connect with them on Facebook.
- Also on Youtube.
- Customers can message on Instagram.
- As well as on Twitter.
- Besides this sling is also available on WhatsApp.
- Make sure that you drop a message between 9 AM to 11 AM ET so that you do not face any disconnection.
Besides this, you can also connect with the Sling Support Team through email. If you are comfortable sending mail, you can directly send it to the Sling TV Service Center. Write an email to [email protected] and the dedicated team will come back to you as soon as possible.
Steps to Cancel Your Sling TV Subscription
If the customer is not satisfied with the Sling TV Services, they can cancel their subscription. Customers need to follow the steps to contact the Sling TV Support team and cancel their subscriptions.
- First, you need to log in to your account.
- Then click your name at the top right of any page and choose your account.
- When the next page opens, click on the billing tab.
- There you will see the option to cancel the subscription.
- Click on the ‘Cancel’ option.
- Also if you have a business account, you will see the option to downgrade your plan to a premium.
- Remember if you are a paid subscriber then your subscription will end when your current billing cycle is complete.
- Besides this, if you are facing any query related to the subscription, then directly contact the Sling TV Customer Service team through your convenient method.
Reasons to Contact Sling TV Customer Service
Sling is dedicated to its users and tries its best to resolve the issues of its customers. While Sling provides quality service, many times users want to ask types of questions and resolve their queries. Also sometimes they want proper step-by-step guidance as well. Some people call to seek the information. Here are the situations in which you can comfortably contact the Sling TV Customer Service Centre to find out the solutions-
- If the customer does not understand how to cancel the services. They can directly contact Sling TV Customer Service.
- Also sometimes users do not find out what is the procedure of the installation, in that situation, they can reach out to the Sling TV Customer Service anytime. They will guide them properly.
- You can resolve your billing-related issue just by calling Sling TV Customer Service.
- If you have a query related to the package deal, then you can enquire about it with the assistance team. They will inform you all about that and find you the solution if needed.
- Along with that if the customer is tackling any connection issue on their TV, in that case also they can report their complaint to the Sling Customer Service. They will provide the necessary solutions as soon as possible.
- Most people face technical issues sometimes, but the customer service team is always available to troubleshoot your concerns and repair any technical matter.
- Users may also call for a change in connection to the assistance team, they will guide you through the process.
Sling TV Problems Customer Service Can’t Solve
The Sling TV service team is ready to resolve all the issues their customers are facing yet there are some limitations. It is understood that some issues can not be resolved if the fault is on the customer’s side. The Sling TV Customer Service team can assist you and offer you some options but they can not find solutions in the following situations-
- Though Sling TV offers all the services there are some limitations related to channels. You may enjoy only those channels which are available in that area. Customer Service can accept your request and can try further to provide you with those channels. But they can not resolve this issue at once because it is not a matter of customer service.
- Also if your device is damaged and your TV needs to be repaired or replaced, Sling TV Customer Service can not help you in this matter. You have to repair or replace it with your own.
- Sometimes users face weak internet connections. Then your Sling TV will not work well. You need to check out your internet connection. Thus, calling customer service for your weak internet connection will not resolve your issue.
Sling TV Customer Service Doesn’t Respond to Calls
Sometimes it is conceivable that you call a Sling TV Customer Service center but you do not get the proper assistance or are unsatisfied with the call. When the agents are dealing with multiple calls each day it is not possible to resolve all the problems quickly. So whenever you tackle such issues, do not give up. Reach out to customer service using a different method or try again to contact them-
- You can do live chat if you are not finding the proper solutions on call. Many people try this option as their first choice.
- Also, you can call back to the customer service and have a conversation with a different agent. Miscommunication between the service center team and the customer might also be a reason that customers do not find solutions. In that case, they can ask to change their customer service agent.
- You can also opt for the Twitter option to contact the Sling TV Customer Service. Many people try this option and find solutions very soon.
- If these solutions are not working for you, simply go to the Help page of the official website. Read out and find a quick solution.
All these options will help you in troubleshooting. But if nothing works out, you can visit the office in person and seek help. You will find the assistance indeed.
Customer Reviews of Sling TV
So many people complain about not connecting directly to the live person due to the long queue. Some representatives get positive reviews for their services, whereas some are less professional in providing instantly committed resolutions. In short, it is a mixed experience wherein positive feedback is on the higher side with more than 80% satisfied customers.
Sometimes Sling loses its server. Try these suggestions to reboot it:
- Go to the home button, force close it, and relaunch the Sling App on your device.
- Also, you can unplug it from its power source for ten seconds and then plug it back.
- Besides this, you have one more option to uninstall the app and reinstall it on your device.
- Go to the Sling login page.
- Type your email address and write your password.
- Also, do not forget to bookmark the page for easy access.
No, you can easily cancel your subscription to Sling TV at any time. Just go to the billing tab and click on the Cancel Subscription option. Besides this, if you have a business account, you can also downgrade your plan to premium.
You can reach out to Sling TV via phone call, through chatting as well as through social media. Just go to the official site and click on the help center and you will reach the page where you can chat with the support team. Along with that, you can also write an e-mail to [email protected].
You can enjoy the Sling TV just by following simple steps
- Go to sling.com and sign up for an account.
- You can also use the Sling App on your device such as a mobile or tablet.
- Finally, sign in and start watching.
Sling TV service provides each plan for just $40. You can purchase the Sling Orange plan for $40 and the Sling Blue plan at the same price. You can also choose the Sling Orange + Sling Blue plan for $40.
- Go to the Sling TV official website.
- Scroll down and select the help center option.
- Now click on the Contact Us button.
- You will reach the page where you can chat with the virtual assistance team.
Sling provides their viewers HD quality channels also. They just need to have a solid wifi connection on their TV or mobile phone.
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