On This Page

Home > Cables > How to Contact SiriusXM Customer Service?

How to Contact SiriusXM Customer Service?

ClosePlease login




Working Hours:


Monday to Friday
SiriusXM Satellite Radio- Return 300 Nixon Lane Edison, NJ 08837
Social Media Contact Information

SiriusXM is popularly known for its service in the entertainment world. It is an audio entertainment company that entertains its users in almost all categories of digital audio like music, talk, podcasts, and sports as well. Being the largest reach of any audio provider, and currently serving more than 150 million listeners, SiriusXM is extremely dedicated to their customer service. You can directly make a phone call to the SiriusXM customer service number for complaints and resolve your query.

SiriusXM makes its best efforts to provide its customers with proper assistance and clear all their doubts and concerns. If you are worried about that how do I contact SiriusXM Customer Service Center? Well, you don’t have to. Read out the following information given below and you will easily get in touch with SiriusXM Audio entertainment company for assistance.

You can reach out to them via these methods:

  • Via Phone number.
  • Chat with the assistance team.
  • Also through Social Media.
  • Visit Help Center

How Can I Call the SiriusXM Customer Service Number?

When SiriusXM covers a large audience, it always tries to make sure that it performs best in resolving the issues its customers are tackling. The best way to contact SiriusXM for assistance is to directly call the customer service number for any complaints and inquiries.

  • Dial 1 (866) 635 5027 for a direct call with the assistance team. They will not only hear you out but also find you the solutions to your problems and answer all your queries.
  • Whenever you are going to make a call to the service center, make sure that you have all the documents and necessary papers to get easy assistance from the team.
  • Besides this, SiriusXM customer service has particular working hours and days. Make sure that you are calling the number between them.
  • Call the SiriusXM assistance team on  Monday to Friday between 8 AM to 8 PM ET.  Also, remember that do not call the service center on Saturday and Sunday, because on these two days, the customer service center is closed. So keep yourself updated on when and what time is the best to reach out to the SiriusXM customer service center for better support.
  • Also, keep your account number and radio ID with you for convenience.

Additionally, if you have contacted Customer Service before and did not receive proper assistance and want them to resolve, click on the link “Unresolved Issues” on the Contact Us page. They are available to solve your previous concerns first.

See more: Why does my SiriusXM keep losing signal?

Can I Connect with SiriusXM via Chat for Help?

If you cannot rectify your concerns via phone call or it is beyond your comfort, SiriusXM provides another method to contact them which is via live chat. Apart from the SiriusXM Customer Service number, you can easily type your inquiry on the chat. The support team will reply to all queries and concerns as soon as possible. Just you need to make sure that you are contacting them during working hours. SiriusXM is open to making chats between Monday to Friday at 8 am to 11 pm ET and also on Saturday to Sunday between 8 am to 8 pm ET. You can send them messages and find your solutions. If you are worried about where to text or how to contact via chat, read out the guidance.

  • Go to the official website of SiriusXM.
  • Then scroll down till the end.
  • After that, you will see the Contact Us option on the right side of the last row.
  • Click on the Contact Us option and you will reach the Contact Us page.
  • There you will find the second option of “Chat with us.”
  • Lastly, click on the chat now option and the chat box will open.
  • Keep your account number and radio ID ready.

Contact SiriusXM Customer Service on Social Media

Well, SiriusXM tries to settle all the queries via calls or chats. But it could be possible that you did not receive the proper response. Apart from the SiriusXM customer service phone number and the live chat, you can also contact them on social media. SiriusXM is available on different social media platforms, and you can reach out to the service center through it as well. They will contact you as soon as possible.

  • You can message them on Facebook.
  • Customers can contact them on Instagram.
  • As well as on Twitter. You can text them there.
  • Besides this, they are also available on YouTube.

News Media Members can Contact SiriusXM

SiriusXM also provides different platforms for News Media Members. They can resolve their queries and find the answer to their question separately. Besides this, if news media members want to grab some information they can directly contact SiriusXM. They can send an email to SiriusXM at [email protected].

Check Out the Help Center to Sort Out Your Query

To get direct answers to your questions, you can also go to the help center page. There you will receive all the common answers to the queries in writing. You can read them in detail. You will receive

  • Frequently asked questions there.
  • Subscriptions and account-related answers there.
  • Also, billing and payments-related queries and solutions.
  • Questions and solutions regarding radio.
  • As well as the SiriusXM App-related information.
  • Besides this, you can connect with them on Payment Address which is SiriusXM Radio Inc, PO Box 71170, Philadelphia, PA 19176-1170  

You can check out them and find out the solutions to your complaints, or queries.

Besides this, you can also send your feedback to the SiriusXM. The team is ready to listen to you and make further corrections if needed. You will find the feedback section on the Contact Us page. Check out the second option “Music and Programming” and then click on the “Submit Programming Feedback.”

Customer Thoughts about SiriusXM Cable Customer Service

So many people complain about not connecting directly to the live person due to the long queue. Some representatives get positive reviews for their services, whereas some are less professional in providing instantly committed resolutions. In short, it is a mixed experience wherein positive feedback is on the higher side with more than 80% satisfied customers.

FAQs (Frequently Asked Questions)

How do I talk to the real person at SiriusXM?

SiriusXM provides the contact number on the Contact Us page. You can pick the number and call the customer service agent to rectify your complaints. SiriusXM’s customer service number is +1 (866) 635 5027. You can reach out to the real person on this number. Call them only between 8 am to 8 pm ET ( Mon-Friday).

How do I check my SiriusXM subscription?

You can easily check your subscription plan on SiriusXM. Just sign in to your account on the official website and check out your subscription. Also if you do not cancel your subscription plan before 24 hours of the renewal date, your subscription might renew itself.

Is it hard to cancel SiriusXM?

No, you can cancel your subscription at your choice. Just call 1-888-539-7474 between 8 am to 11 pm ET.  When your call is successfully connected, tell the agent to cancel your subscription or change it.

Does SiriusXM have an email?

Yes, you can connect with the assistance team via email too. You can email the SiriusXM at [email protected] for advertising.

Does SiriusXM offer senior discounts?

No, SiriusXM does not provide any discount but it’s up to the customer they can ask for it. Although they offer 25% off to the military people as well as to the veterans and their families.

How much does it cost to transfer a Sirius lifetime subscription?

SiriusXM permits the transfer of the subscription to the new radio but you have to pay $35 per transfer. Just log in to your online account center (OAC) at the SiriusXM official website siriusxm.com.go to my account and follow the instructions.

How much is SiriusXM for 2 cars?

You can pay for a plan of $35/month and enjoy the 300-plus channels from the two cars. Along with that, you can log in to the SiriusXM app on two devices.

Can you get a lifetime subscription to SiriusXM?

Yes, you can enjoy the benefits of the lifetime subscription service with a one-time payment on your device. Additionally, you can also transfer your service to the other device as many times as you want because a lifetime subscription plan is transferable.

What is the phone number for SiriusXM radio activation?

You can add your new radio to your account number and also change the subscription plan or cancel it. Make a call at 1-866-587-4225 and ask the team to add your new radio. Once your new radio is active, you can make payments, view your bill, and utilize many more facilities.

Editor’s Note: Repinasec and SiriusXM are not connected in any way or manner. Repinasec is a contact Management Website whose main aim is to fill the gap between any company and its customers by providing accurate contact information. Thinking what is our benefit in this? Well nothing as of now, we’re a team of enthusiastic youngsters working as a community to make life easier (though we earn little through Google Adsense which helps us to get going). If you feel we’ve helped you by providing this content, please share it with your friends and family to encourage us.

Scroll to Top