PayPal is a secure online payment system that is recognized as the biggest online payment transfer service provider. You can download PayPal to your device and then use it for sending and receiving money to family, friends and business groups. It is a secure, fast and reliable method to pay money cashless. But, sometimes you can get problems with your transfers. PayPal says something went wrong on your screen if your app or device is running under a certain problem. It can be due to connectivity issues, payments issues, application problems or device malfunctions. You need to check for the reason for the problem to work on it and get the desired solution. So, here we will discuss various steps that you can follow the overcome the problem and make successful payments online.

Why My Paypal says something went wrong?

PayPal is a payment transfer application that works reliably and productively for the transfer. You may face issues with the transaction due to the following reasons:

  • Cache data and storage files
  • Internet connectivity issues
  • Browser incompatibility
  • Server down
  • Accumulation errors
  • Incompatible device

So, you need to work on the solution to these problems to fix the error and continue with the payment services. Here we will discuss the steps to fix PayPal’s says something went wrong issue while making any payment with it.

How to Resolve PayPal says something went wrong Issue

To fix the issue, you need to first work on the problem the issue. If you can encounter the exact cause of the problem, then you will surely get the desired solution. Else, you can follow the steps below in series and check for the solution after each step.

Internet Connectivity Problem

If your device is working on a low internet connection, then you may face transaction failures. You need to connect the device with a high-speed internet connection. You can increase the speed of the network by disconnecting all the other devices running on it. Also, you can try to connect the device with the mobile data instead of the router for successful results.

Check for the accurate functioning of PayPal after making a high-speed internet connection. If you are not able to fix the issue, then move to the next step.

Also check: Fix venmo instant transfer not working

Delete Cache Memory and Browsing History

Another way you can try to resolve the problem is by deleting the cache memory for all the temporary files and clearing the browsing history. Moreover, the temporary files may interrupt the process and you may face PayPal saying something went the wrong issue. You can resolve it by clearing the data permanently. So, follow the steps below:

  1. Firstly, log in to the browser using your credentials.
  2. Now, navigate to the top-right corner of the screen and click on the More option.
  3. After that click on Select Tools.
  4. Hit the option Clear Browsing History.
  5. After that, navigate to the Cookies and Other Sites Option.
  6. Select Cache images and Files also.
  7. Lastly, click on the Clear data option.
  8. Now, check for the solution to the problem you are facing with PayPal transfers.

Server Down

You may also face PayPal saying something went the wrong issue or you are facing a server downtime issue. You are not able to proceed with the transfers if the PayPal server is currently out of service. So, you have to wait for the server to respond to complete the transaction. You can confirm the server is out of service from the PayPal executive. Call the executive and ask for the downtime of the server. It is better to cancel the previous transaction and proceed with the new one to avoid double payment.

Resolving App Errors

All you need to resolve the problem is to refresh the app. Sometimes, refreshing the system resolves the problem automatically. So, it is better to try it. Just refresh the system, and again go to PayPal for the payment transfer. Check for the solution to the problem. A large number of problems gets resolved automatically after a refresh. Check for the solution of the problem PayPal says something went wrong at last. If not, then move to the next step.

Device Incompatibility

If the device is not compatible with PayPal, then you may stick with the failure in the payment transfer process. You can go online and check the lists of devices that are suitable to work with PayPal. Make sure that your device fulfils the system requirements to work for the PayPal money transfer.

To resolve the problem, cancel the transaction and arrange another device that works well with the platform. Now, send or receive the money using this device. Check for the success of the payment transfers.

Also check: Paypal account suspended

Incompatible Brower

Even if the browser is not compatible with PayPal, you may not be able to proceed with the payments. So, either update the browser or arrange another browser for the payment transfer. Lastly, check for the success of the transaction. Refreshing the browser can also work in certain cases. You can also make the payments using the PayPal application instead of using the browser.

Also, if you are unable to get the proper solution with the above steps, then you can directly call the PayPal customer service agents. Discuss the entire matter with the executives and resolve the problem. The agents are present on the official toll-free number for 4 hours a day, seven days a week. Moreover, the executives always work keeping your data and information authorized and secure. You can discuss your credentials and other details if required with the agent to help them resolve the problem.