The error message prompted on your screen, ‘server unreachable’, network error literally means that your device can’t reach out to connect the server via VPN client
Firstly, you need to ensure that you have a flow of strong graded signals, try to reconnect and disconnect numerous times to verify that it is not just a invalid connection. On a practical basis try to get this T-Mobile Server Unreachable error countered by getting another internet connection on the network, for instance if you are using a wifi router then try your mobile connection or move to a unique address. In the end, if you are using T-Mobile we recommend that you bring alteration to the wireless settings on your T-Mobile that you use while using Google’s DNS-based servers instead of the others from your ISP.
Reasons Why You Get This “Server Unreachable” Network Error
There are several possible reasons which are as under
- Sticky connection
- Disrupted Internet Service Provider’s DNS server facility
- Large DNS response from our mobile servers.
Basic Steps To Fix T-Mobile Server Unreachable
- Ensure to restart your phone device.
- Ensure to Switch off Wi-Fi devices to ensure you’re using the T-Mobile network.
- Ensure to Switch ON “VoLTE” settings.
- Ensure to uninstall the downloaded applications like calling feature, launcher and hometab display and applications you got downloaded to counter the Server Unreachable network issue which might have started. T-Mobile can’t support T-Mobile Server Unreachable network issues and thus flags error and stops responding.
- Update the device software to the latest version. You can do this over Wi-Fi. Visit the Devices page for current versions and steps.
- Ensure that your dialled number is not on the device’s Spam list.
Related: T-mobile can’t make call
All incoming calls go to voicemail
- Reset your call forwarding settings
- Always ensure that the dialler to make a voicemail call is not on the T mobile and get it block datalist.
- Ensure to verify the Call Waiting feature is turned ON on your phone.
- Switch off your Bluetooth. If Bluetooth is “ON”, then the device may be trying to send the signals to a connected device.
- Check the notification switch on the side of the phone, if you have one.
- Ensure to connect via your personal number to see if it gets connected before getting forwarded to voicemail call.
- If available, move the SIM card to another T-Mobile device and have someone call you to see whether calls go to voicemail on that device. This test will help Customer Care diagnose the problem.
Related: AT&T Voicemail Service Not Available
Advanced Steps to Fix T-Mobile Server Unreachable
There are chances that you may not be able to connect via your device as you get to encounter Server Unreachable network error. If you have some settings switched ON, on the off chance your app is outdated, or if there’s a T-Mobile Server Unreachable problem within your network.
- Switch Airplane Mode on and off.
- Go to Settings
- Ensure to switch ON Airplane Mode
- Once done wait for 5 seconds
- Click to choose to switch it off.
- Ensure to check your DND, (Do Not Disturb) settings. Follow the path :
- Go to Settings
- Click on DND mode(Do Not Disturb)
- Ensure to check it’s in off state.
- Check for any blocked phone numbers.
- Go to Settings
- Click on “Phone” tab
- Click on blocked contacts.
- Ensure to check if the Call forward feature is switched ON.
- Go to Settings
- Click on “Phone” tab
- Click on blocked contacts.
- Ensure Call forward feature is switched off.
Make sure to get software up to date
- Ensure to check for a settings updation.
- Ensure to verify for an IOS app software update.
Check your network settings
- Reset Network.
- Go to Settings
- Click on General settings
- Ensure to click Reset
- Ensure to reset network settings.
- Try to make or receive calls in another location.
In case you’re still getting the issue try contacting t-mobile customer service team for help.