How To Contact American Airlines AAdvantage?

Home > Guide > How To Contact American Airlines AAdvantage?

Prominent airlines tend to reward their regular flyers for trips and other purchases made with the carrier. They do so with a specifically designed frequent flyer program. The more you fly with an airline, you will earn more and more points. These points can be redeemed for getting free flights, checked baggage, seat selection, and other benefits and services. American Airlines has branded its frequent flyer program as ‘AAdvantage’. If you are a member of this program and need assistance with redeeming miles, read further to know how to contact American Airlines AAdvantage for help.

Best Ways Flyers Can Reach Out to American Airlines AAdvantage

One simple search on Google would tell you that American Airlines Customer Service has received mixed reviews from its customers. However, since it is one of the biggest air carriers across the globe, the airline ensures to offer multiple contact channels for its customers to reach out to them. For assistance with American Airlines AAdvantage, you can contact the airline through phone calls, live chat, and email. Contact details are provided below:

Contact By Dialing The American Airlines AAdvantage Phone Number

American Airlines flyers residing within U.S. and Canada can call for help with AAdvantage at this phone number: 800-882-8880. This phone line is available 7 days a week, from 7 a.m. to 10 p.m. (CT). The airline also gives you the option to contact your AAdvantage status reservation number. 

The same contact number can be dialed for help with Award Travel offered by American Airlines.

AAdvantage Can Be Contacted through Live Chat On Airline’s Mobile App

Since hold times are long on most airlines’ customer service phone lines, you can for a quicker alternative. The second best and most effective way to contact American Airlines AAdvantage is through the Live Chat Option. You can find the Live Chat feature on the official mobile application of American Airlines. Once you download the mobile application, you can tap on the chat bubble icon shown on the app’s home screen. If your issue isn’t resolved via chat, you will be given the option to reach out through a phone call. 

If you are facing a minor issue with the AAdvantage program, we recommend using the Live Chat option. However, major problems are better communicated and resolved by dialing the American Airlines AAdvantage phone number.

Fill Out The Contact Form To Reach AAdvantage via Email

Communicating the problem you faced or are facing with the AAdvantage program through email is yet another effective alternative. However, do not expect a quick response from the airline when sending an email. If you can wait a few business days to get your issue resolved, you can email American Airlines AAdvantage by filling out a simple contact form. To do so, follow the steps listed below:

  • Visit the American Airlines Contact Page.
  • Scroll down to the ‘Email Us’ section and click on ‘Contact American’.
  • A contact form shall show up on your screen. Under ‘Topic’, select AAdvantage account service.
  • Choose the ‘Subject’ that best matches your concern.
  • Click on the next button and complete the contact form.

Regular flyers of American Airlines have reported that the airline responds to emails within 2 to 3 days.

How Contacting American Airlines AAdvantage Can Help You?

From issues related to miles (points) expiring to updating personal information on your AAdvantage account, here’s how contacting American Airlines AAdvantage can help you:

  • Updating user name or password on AAdvantage account.
  • Finding and printing your AAdvantage card.
  • If earned miles haven’t been credited to your account.
  • Getting help with keeping miles from expiring.
  • General information related to Award Travel.
  • Help with reserving flight seats with miles.
  • Assistance with redeeming AAdvantage miles for upgrades.
  • If you weren’t offered Mileage Multiplier for your trip.

You can also contact American Airlines AAdvantage for details on how you can earn more miles quickly or how many miles you can earn on your next trip.

If AAdvantage Phone Number Isn’t Working, Try Contacting Thier Social Media Team

As mentioned earlier, the American Airlines AAdvantage Phone Number isn’t available 24/7. If you are trying to reach the airline after hours, you can try contacting them through Social Media. You can state your query, request, or concern, by sending a message on their Facebook page or tagging their Twitter handle in a tweet. Links to American Airlines’ social media pages are listed below:

Tweeting your concerns to American Airlines regarding the AAdvantage program is a great way to get your problem out there. The airline generally responds to serious concerns within hours.

Why is it so hard to get a hold of the American Airlines AAdtavange team?

The airline simply receives too many requests on its AAdvantage Program Phone Number. Getting in touch with the airline at a time when flight cancellations are at an unprecedented high shall be nearly impossible. Your best bet in such cases is to contact a representative of the airline in person or try other contact channels such as live chat service, social media, email, and so on.

American Airlines AAdvantage Program – Is It Worth It?

Although American Airlines regularly offers discounted award fares, it is difficult to accumulate miles quickly if you are flying on cheaper flights. To book an award flight for a domestic route, you must have a minimum of 7,500 miles in your AAdvantage account. Furthermore, the value of each mile at 1.5 cents isn’t too exciting either. On the other hand, you do get a variety of ways to earn these miles.

Note: Earned miles expire within 24 months. For more details on miles’ expiration, contacting American Airlines AAdvantage is recommended.

Related Guides

Scroll to Top